Review for Sunrun Inc.

Office location: 8090 Arjons Dr, San Diego CA, 92126

11/11/2024
SunRun NoFun Ramona, CA

Consumer BEWARE!

I understand SunRun is “cleaning up” from Viviants mess. However, from shady salespeople and misleading contract coercion, installers causing massive damage, not taking responsibility, and basically giving the run around constantly to avoid paying for their mistakes. On top of their shady and unfair billing and power purchasing shinanigans with SDG&E. I have NEVER seen such a scam in my entire life. Sales person completely took advantage selling more than 2x the amount of panels needed, promising free batteries to store all of the extra power we produce, never happened. The way the claim to pay you back for extra power producing is a flat out lie. Your true up gives you a credit that is not redeemable. Then the true up starts over in October when you would need this credit. So basically you spend all summer producing so much power you don’t know what to to with then when the winter comes and you are producing less your credit disappears and starts over! Still, in the mean time you still pay SunRun monthly for power that YOU produce. This is only a small part of this mess.