Review for Momentum Solar

Office location: 8248 Parline Blvd Suite 100, Orlando FL, 32809

11/22/2024
Rey Port Saint Lucie, FL

Momentum just wastes my time.

Momentum Solar has, unfortunately, become a bad company. I had my solar panels installed a little over four years ago by Momentum and it was a good experience. After purchasing a plug-in hybrid vehicle this year, my energy needs increased so I contacted Momentum in March about adding more panels as well as adding back-up batteries. I was told I'd need a few months of electric bills justifying the need for more panels so in August I sent the bills proving the need. I was contacted by their installation manager who said the need for more panels was justified. However, he said there were a couple of other jobs he needed to complete first so he couldn't get to me for a couple of weeks. When I didn't hear back three weeks later, I called him and he said his wife had been ill but he would get to me in a week or so. After another couple of weeks I called again and he said he was on vacation. After another few weeks I called again and his assistant said he was on the other line and she took the message so he could call me back. When I didn't hear back days later, I called Momentum's main number, and asked if there was someone else who could get to my project, but they said the only one who handles that work is the man who doesn't even return my calls. I then asked for a higher up at Momentum to call me urgently because I needed the project completed before the end of the year. It's now a week later and nobody has contacted me. If they treat an existing customer this way, I can only imagine what they do to unsuspecting new ones.