Review for Freedom Forever

11/26/2024
Keith Sass Cantonment, FL

Failure to comply with cancilation requests

Freedom forever is not complying with cancilation requests placed by mosaic to them on my behalf this is a total failure of cancilation request complyance and i am going to notify the better business burro!

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 16

System price: $15,000

Year installed: 2023

Price include the Federal Tax Credit or incentives: Yes

Freedom Forever reply 12/02/2024
Hello Keith, thank you for sharing your feedback! Here at Freedom Forever, providing our customers with an exemplary experience is our top priority. We acknowledge your frustration with the cancelation process and want to ensure that your concerns are resolved as quickly as possible. We aim to provide more than just a service, we want to create an experience that exceeds your expectations, and sincerely apologize for any inconvenience you've encountered.   To address your concerns and work towards a resolution, we have connected you with one of our Online Support Specialists.