Review for Ambia Solar

Office location: 10 Donati Road, Pittsburgh PA, 15241

11/29/2024
Shawn Pittsburgh, PA

MISLED & SCAM ARTISTS

I would never recomend to anyone to purchase these solar panels from Ambia based on the door to door sales process. I was lied to/misled on several key factors during the scam of these solar panels. I explained that these panels would not be good for my situation because I was planning to sell my house in the very near future and I didn't want any impedements during this process. I was told it would not impact us from purchasing a new home by the scamperson. I told the scamperson that I could not have a any loans that would show up on my credit because of my upcoming new home purchase. I was told it's not a "real" loan and it won't show up on your credit! That was a lie, it most certainly shows up on my credit and has caused me difficulty in trying to secure a mortgage. I also asked what happens when we sell the property. I was also told that when the property is sold, the panels are transfered to the new owners. It is not that simple, the new owners have to apply for credit to secure a loan to purchase the panels. What if their credit is tapped as a result if the home purchase? The process is not as simple as the scamperson made it seem! Prior to agreeing of an installation date, i called my scamperson and told him that we were definitely moving and would be selling our home. There was no need to proceed ahead with the solar panel installation because we would not be there to enjoy the potential savings benefit. We were told that we should still move forward because these panels would increase our property value based on Ambia's previous history of sales. We were also told again there would be no issues transferring the panels. Based on the sincerity if the scamperson i agreed to the installation. It was only after the installation that i found out about your convoluted transfer process. Interestingly, i asked multiple people from Ambia about the sale agreement/contract and I was told they didn't have access to the contract/sales agreement. How can a salesperson sell something without the capability of providing the customer with a sales agreement? Well, i finally got the contract and I'm sure you know already I got it after the period to cancel the contract! So now I'm stuck paying for panels that I really didn't want because of impact to my move. I will attempt to sell my property and get someone to purchase these panels and never ever consider solar panels again! This has been a nightmare and I didn't come knocking on your door asking for this trouble. This has clearly impacted my credit and ability to secure a mortgage! It is clear that you train scampeople to take advantgage of consumers that have no knowledge of the solar panel scam. If there was some legal action that I could take, I would certainly do so to get from under this scam! Sincerely, Shawn Hopson 412 719-4120

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 55

System price: $25,000

Year installed: 2024

Price include the Federal Tax Credit or incentives: Yes

Ambia Solar reply 02/17/2025
Hi Shawn, thank you for your patience in our response while we made some necessary internal changes. Please reach out to help@ambiasolar.com for the most accurate information going forward and we'll make sure all of your concerns have been addressed.