Review for Semper Solaris

Office location: 1805 John Towers Avenue, El Cajon CA, 92020

12/05/2024
R Strathmore, CA

Consumer BEWARE of this company

Nothing but lies from this company, it took 2 years of lies and excuses to actually get solar panels on our property. they lied on the state permit. they steered us to a finance company which hid a $10,000. "admin fee" which I eventually was a kickback to the solar company. and during this 2 year struggle our true up bills ended up to be $15,000. which of course the solar company refuses to help with despite the fact that their 2 years of delay cause these huge bills. this company got paid in full from the finance company as soon as the panels were delivered to the property despite the fact that the panels were not installed, functional, inspected or approved for 6 more months, which of course then the finance company wanted our pmts to start despite the fact that the panels were not functional....finally after hours of messages and conversations with person in corporate office...they did reimburse us for the monthly pmts(7) until panels were functional and approved. customer service dose not exist, they pass you around from person to person, nothing but lies and excuses.....save yourself from a nightmare...do not do business with this company

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 11

System price: $50,000

Year installed: 2024

Price include the Federal Tax Credit or incentives: Yes