Review for Green House Solar

Office location: 192 Main Street, Madison NJ, 07940

12/07/2024
Mike (Sussex County NJ) Hamburg, NJ

Happy with Green House Solar (GHS)

I am impressed with Green House Solar (GHS) and confidently recommend their expertise in electrical engineering, project management, and installation quality. I personally used and still encourage that others use the EnergySage marketplace (or such) to get competitive bids. Then I picked GHS. Our contract was signed early November 2023. As soon as permits were granted, they came out quickly in December and did the physical panel installation in one day, and finished the electrical the next day. I'm so appreciative-- the BEST thing GHS did for me was to honor my request to finish installation prior to December 31st so I could quickly utilize my federal tax credit asap in April. When I was given the PTO, the outside electical panel door was stuck closed. GHS came out promptly the next day to remedy the situation, and then the system was turned LIVE and generating power. Three criticisms of GHS: 1. The coordinator had been GREAT, but unfortunately, she was let go due to a re-org soon after my install (hopefully unrelated), and my remaining experience with GHS went down hill after that. Hopefully the successors have gotten things under control by now. 2. GHS didn't help or provide guidance with the post-install items like Registration and NJ incentives. It took them months to submit the "as-built" documentation to NJ ADI agency. Also, their documentation to me was out of date with the websites involved, e.g. it mentioned selling SRECs on a marketplace, which is obsolete. The SuSi SREC-IIs have a fixed price from "solarincentivesnj" . 3. It took 5 months (until Nov 2024) for GHS to email their customers about the SunPower Chapter 11 Bankruptcy that was publically announced on June 2024. Until that one email, GHS was suspiciously quiet, not mentioning that it happened, how it would affect customers, that additional warranty registration was required, and how they would be there to support and help. Five compliments about Green House Solar (GHS): 1. The system is well engineered. 2. The application and permit submissions were handled well (in the beginning). 3. The installation is sturdy, secure, and functional. 4. They have chosen panels that are durable, efficient, and with a great warranty. 5. They have a sense of urgency (quick year-end installation, quick panel door troubleshooting). I'm so glad I went solar and with GHS, and all things considered, I'd give them near 5/5 stars. Thanks! -Mike , Sussex County NJ