Review for Sunrun Inc.

12/09/2024
So Disappointed North Scituate, RI

Rhode Island customer Run from SunRun!!!!

I was told one thing yet here I am with a credit that is getting less and less even though no electricity has changed. I can see on my Tesla app I’m getting a lesser amount of solar than the SunRun app and a roofer came because of a roof leak caused by installation and said I have at least 1 cracked panel. I was also told it would be replaced because I’m leasing their equipment. However, they aren’t replacing it and I keep saying the system had an issue. Then I get someone to actually listen and look and I’m told yes there is an issue however it’s basically too bad so sad they look at the information and my panels are showing all green yet my Solar shows less coming in and if I want to have somebody come look at it, I have to pay them. All I can say is RUN from SunRun!!!