Review for ION Solar

Office location: 395 Co Rd 202, Kyle TX, 78640

12/11/2024
Gizelle Alexander Spring, TX

Not worth it

Do not choose ION solar. They will boast about their BBB rating but if you take a close look their rating has been steadily decline and their are numerous complaints on the BBB website. Don't make the mistake we did and believe the positive ratings, they are all false. We bought a solar system from ION not fully realizing what we got ourselves into. They locked us into a contract (sections of the contract attached) then installed an inferior system that barely produces the energy our home needs. Contacting ION is next to impossible as they rarely respond to emails and when you call and finally get someone they will promise to call you back but never do. Then we were told we had to purchase additional panels and batteries at almost double the cost of what we were originally charged in order to meet our energy consumption needs. So now we're $40k in the hole with a useless solar system. There are much better solar companies out there who will not try to rip you off. We had solar in NY with Momentum Solar which was a much better and more transparent experience.