Review for Meraki

Office location: 21 N New Warrington Road, Pensacola FL, 32506

01/01/2025
Karen Gonzalez Jacksonville, FL

They really are a fraud

An agent from this company came for 3 days insisting that I was going to save money by accepting the solar panels. I didn't need panels or a debt since I work as a teacher and I'm in the process of divorce. I had just changed windows in my house to reduce the mold and humidity in my house, which was affecting my baby, so I didn't need more expenses. However, I did need to replace the roof, and that's where they managed to sell me a whole "promotional package." On the one hand, they were offering me a replacement pump for the pool in my house, replacing the roof, putting in the panels, and replacing all the lights in the house with LED lights. I never read the contract because the man told me that since I didn't understand English enough, it would be better if he explained it to me in simpler words. After signing the contract, the salesman never contacted me, nor did he follow up on my case. They offered me help in Spanish, but that only happened in November after I signed in June. The company installed the roof and the panels, but the latter did not pass inspection, so the company insists on entering my house to continue with the contract, but they also intend to charge me a debt of 69K, where at first they told me that I would have a credit of up to 69K and not a debt. The panels have a value from Freedom Forever of 11k, and the roof of 15k, added this does not give the value that MERAKI put on my debt and that part of the debt was put on me with a lien on my house. This has affected me a lot, especially realizing that the initial application for that credit was rejected due to lack of funds and then "miraculously" it was approved without knowing what numbers were the ones that were moved so that everything would fit. They have threatened to sue me and have also threatened me by saying that if I don't have the money to pay then I should sell my house and pay them the debt, which is absurd, but not going any further, they messed with my son, saying that if I were to die, I shouldn't worry because the state would keep my son and that part of the house would be auctioned off to pay off the debt and the rest would be left to him. They are infamous in taking advantage of people, especially when I initially explained my debts and income to them, and I told them that I didn't want hidden numbers, and now they tell me that the panels are not 11k but 49k!!! Where do they get such a high commission from? I am trying by all means to seek help, because I recognize the debt on the roof, but not on the panels, and I have already asked for them to be removed and they have not wanted to.