Review for Arizona Solar Wave

Office location: 12 West Main Street, Mesa AZ, 85201

01/01/2025
Phil San Tan Valley, AZ

2stars only because the install was clean

I am paying more after solar install. Quoted a 35$ fee from SRP yearly, they charge that every month and can raise it as much as they choose, according to SRP. They installed equipment on my house and never told me what it's for, how it works. They turned power on while i was at work ignoring my request to wait until i could be there to answer my questions. Like What do i do if i have an electrical fire? How to clean and maintain the panels? How to track or know if the panels are even working? My system cost me 60k yep, 60,000 dollars and with payment my electric bills are still almost 400$ a month in the summertime. 2 years have gone by and no one from this company has reached out to see how it's all going. I have to pray this company will back their 25-yr warranty when the panels ware out and don't work anymore. Customer service should be something that happens even after THE COMPANY GETS PAID! Their website by the way only shows 5-star reviews, pretty shady if you ask me