Review for Sunrun Inc.
Office location: 755 Southpoint Blvd, Petaluma CA, 94954
01/02/2025
Iraj
Laguna Niguel, CA
Not getting the service
After several months, the system is not working. I pay Sunrun, And my utility bill. Together the total has been more than twice of what I paid before. I have a customer service representative that has no clue and is missing in action.
System size (kW): 800
Year installed: 2025
Sunrun Inc. reply
01/03/2025
Thank you for bringing this to our attention, Iraj. We are so so to hear that your system is not performing as expected. Our team would be more than happy to review your system's performance along with any other specific concerns you have. To address this, please send your service address to resolutions@sunrun.com so that we can assign an Expert to assess your account and provide you with an update thoroughly. Thanks so much!