01/03/2025
Justin
Tucson, AZ
Was sold solar panels for our house back in March was told it would drop our electric bill down to 25 dollars a month guaranteed it never did the most it took off was 10 dollars off a 300 dollar bill tried contacting customer service which is an absolute joke and there's nothing they will do except say your stuck with it now this is a piece of shit company stay far away from it if a sunnova salesman shows up at your door SLAM IT IN THEIR FACE!!!
System size (kW): 5.95
System price: $28,853
Year installed: 2024
Price include the Federal Tax Credit or incentives: Yes
Sunnova reply
01/06/2025
Hello Justin, we apologize for any inconvenience you may have experienced throughout your experience with Sunnova. We would like to assist you with your concerns please do not hesitate to reach us at our customer service lines, 866-786-6682, or customerservice@sunnova.com with your account information.