Review for Palmetto Solar

Office location: 44 Montgomery Street, San Francisco CA, 94104

01/06/2025
Misarisa Simi Valley, CA

Palmetto is a nightmare

The consulation, the design, the install all great no issues. The company that financed Palmetto/Lightreach is a nightmare to deal with. I have had nothing but issues, and each time I have called they will "escalate the situation" but then nothing happens. I call again ask to speak to a supervisor 1st time they're not available, all in a meeting, 2nd time, they're not available they all left for the day, 3rd time they're not available all in training..... and so on and so on. Today I got a name of a person that is suppossed to be handling my transition as we just sold our house, but I can not talk to him, He doesn't have a phone, or an email, or anyway of communicating with the outside world. The company that did my install and did my design and explained everything, Demand company, absolutely great.... their finance company that they partner with is literally the worst. So good luck if using them, and you actually need anything more than paying your bill.