Review for Public Service Solar

Office location: 9 Quiet Road, Levittown PA, 19057

01/14/2025
Paul Zionsville, PA

Public Service Solar has impressed me throughout the process

I started looking into solar in late August 2024 and after careful scrutiny of several vendors decided to go with Public Service Solar (PSS). They impressed me with their industry knowledge and use of technology in our initial meetings. I felt their foundation in roofing and electrical was well placed, especially after having spoken with others who had solar installed that had issues in both areas. Any solar project is going to be expensive, and PSS was not the lowest priced offer I received, but I felt with the level of equipment offered, small extras such as critter guards, strong warranties, experience of the team, and being locally based, they offered the best value. After a site visit and preliminary plan with pricing, I made my decision and notified them of winning my business in mid-September 2024. Since then, PSS has taken care of everything. Their team created a comprehensive plan that was thoroughly reviewed by an engineering firm and then with me. The plan was tweaked after our discussion as they made good recommendations for my property and included my input. They filed all the permits with my township, and made necessary contacts with my electric utility and appropriate inspectors. My solar system was installed on November 1, 2024 and while they needed a second day to sort out my battery back-up system, the solar part of the project was available to be online the next day and allowed me to produce clean solar power (note: I was aware my home already had a net-back meter which helped in this situation but may not apply to all. Tread cautiously if you’re generating solar power without a net-back meter.) Inspections were completed in mid-November under the on-site guidance of a PSS representative and required only a minor adjustment to the electrical panel, which was quickly completed and re-inspection passed. My township and electric utility were automatically notified of the passed inspection. With the holidays fast approaching it took a little bit for the utility to inspect my meter and establish my account as a net-back account, but that was recently completed in early January. With utility permission to operate I am in full solar mode, generating my own electricity and getting credit when sending extra to my utility (note: I’m in PA and the processes may be different in other states or localities). With few hiccups along the way it was a smooth and quickly implemented process. From my timeline you can see this took approximately 4 months from the time I committed to PSS to completion and full permission to operate. I haven’t had the opportunity to use my battery back-up, but I’m comfortable knowing what should happen thanks to the time the staff spent preparing me for when that time comes. The PSS staff is also in the process of setting up my account to receive SREC credits and helping monitor my system to make sure it’s operating as expected. PSS has a website/app that allowed me to follow the installation and approval processes and now serves to provide me daily and historic data on my system production. Between the planning, installation, inspections, and few hours reviewing data and asking questions, I’ve encountered about a dozen PSS employees and none have disappointed. They have all been friendly, knowledgeable, and willing to work with me to keep me informed and ensure all my questions and concerns are addressed. I look forward to continuing my relationship with them and would highly recommend them for anyone interested in a solar project.