Review for Energy Service Partners (ESP)

Office location: 970 W 190th St #302, Torrance CA, 90502

01/17/2025
Isa Rios San Bernardino, CA

Think Twice before Choosing ESP

I would like to start off by saying that my main objective is to bring awareness to those who are in the process of choosing ESP for your solar panels project. I am having the worse experience with them because the panels aren’t producing enough energy and now I am paying Edison a large bill and also paying for my panels. The sales person completed his assessment and said I needed 13 panels to cover the usage, I even purchased 2 extra panels to make sure I had extra because my plan was to get an electric car. To give you more context, my mother used a different solar company and she has 15 panels as well and her panels are producing about 750-800 kWh a month and the ones I have are producing 80 kWh!!! Obviously, there is something wrong with my panels right?? Well, I have been trying to get ESP to send someone to my house to check what’s going on and the answer I got is that I have to pay for them to come check. I have consulted with other installers and they said that the panels were not installed properly because they are lying flat on top on my carport. I truly believed that ESP had experienced professionals that knew what they were doing, but based on the results, it seems that I have been left alone with this huge problem. If anyone else is having similar issues, please come forward and seek legal advise. We cannot allow this company to continue to fool people and they have to take responsibility for their actions.