Review for Purelight Power

Office location: 18000 72nd Avenue South Suite 270, Kent WA, 98032

01/17/2025
Jack Reacher Sammamish, WA

Misleading sales claims

I can only discuss the sales experience since we did not proceed beyond the proposal presented to. us. The salesman was: 1. Pushy "If you don't install solar today, net metering will go away forever" (Not true, though, it's possible it will at some point in the future, who knows) "When the rates go bonkers in a few years, you'll be sorry" (Come on! Did he previously work at a sleazy used car dealership?) 2. Lying/exaggerating/making misleading statements "PSE is not regulated, they can charge anything what they want." (Not true) "I spoke to utility company executives. Utility rates are going up 80% in 4 years." (Rates are going up but that's a gross exaggeration) "Your system will pay for itself in 7 years" (He made this claim despite having a copy of our annual electricity usage. Rates would have to be an average of 500% higher for the next 7 years for the system to that claim to be true. That's highly improbable.) "The PSE Flex Battery rebates makes the batteries free" (You can't just subtract the dollar amount of the rebates from your initial cost dollar-for-dollar. One reason is that the rebates are pre-tax, so you gotta deduct your marginal income tax rate. Another is that they're paid out over 10 years, but you're paying for them upfront. $1,000 in 2025 is not the same as $1,000 in 2035.)

Sales process

System size (kW): 7

System price: $44,000

Year installed: 2025

Price include the Federal Tax Credit or incentives: No