Office location: 970 W 190th St #302, Torrance CA, 90502
01/21/2025
Ted
Clovis, CA
Extremely disappointing experience. The project has been dragging on for over five months and is still incomplete. While delays due to permits or PTO are understandable, the real issue lies with ESP’s inability to submit documents in a timely manner. Their lack of efficiency and accountability is incredibly frustrating. Communication has also been terrible, making it a nightmare to deal with this firm. Definitely would NOT recommend. check this site for other reviews: https://www.yelp.com/biz/energy-service-partners-torrance#reviews
System size (kW): 6
Year installed: 2024
Energy Service Partners (ESP) reply
03/18/2025
Ted, we're sorry for the lengthy amount of time your project has taken. We acknowledge that there have been challenges but we are working towards the goal of finishing your project ASAP. To be clear, your installation is a newer type of interconnection known as a Multi-Tariff system; the documentation is brand new to the solar industry so there isn't as much precedent to lean on. Regardless, we know there's opportunity to improve and appreciate your patience and understanding while we get your solar up and running.