01/29/2025
Gina V
Ashby, MA
Our experience with our salesman Kyle Piso has been awful. We were told we were having 9000kw panels installed, come to find out, they are only 5000kw panels which hardly offsets our electric bill. He lied about our panel production and also lied about a rebate he promised we would receive. Communication has been non existent since we had our panels installed. We've tried countless times to reach out to him with a resolution, but to no avail. We were totally scammed by this person. We are in the process of an investigation. We are hoping freedom forever will rectify the situation.
System size (kW): 5000
Year installed: 2024
Freedom Forever reply
01/31/2025
Hello Gina, your feedback means a lot to us here at Freedom Forever, and we're committed to ensuring that your experience with us is exceptional. We understand the challenges you've faced with your solar project, and we're dedicated to turning things around for you. To initiate the resolution process, kindly send an email to OnlineSupport@FreedomForever.com with your Full Name, Project Address, Phone Number, and Email. This will enable one of our Online Support Specialists to reach out to you promptly. We're genuinely excited about the opportunity to partner with you on the path to resolution and appreciate your cooperation.