Review for Energy Service Partners (ESP)

Office location: 970 W 190th St #302, Torrance CA, 90502

02/13/2025
Gabriel McFarland Temecula, CA

Don’t go with them!!

It’s been 8 months and we are still waiting to get our solar turned on. Horrible customer service, will never get back to you. I wish I never signed up with them.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 2500

System price: $10,000

Year installed: 2024

Price include the Federal Tax Credit or incentives: Yes

Energy Service Partners (ESP) reply 03/17/2025
Gabriel, we're sorry for the length of time your project has taken. Because the electrical on your back porch was unpermitted prior to use starting the project, it caused a delay and snag in the installation and inspection process. We have scheduled a slot with a technician team who will be visiting to clean up the electrical now that the porch permit was secured, and then we will be able to proceed with inspection and activation of your system. Thank you for your patience and we look forward to wrapping up your project promptly.