Review for Solar Alternatives, Inc.

Office location: 5804 River Oaks Rd S, New Orleans LA, 70123

02/20/2025
Michael ward New Orleans, LA

I got a Franklin battery installed and it was defective. I got a new one yesterday and it works fine. However, the installers really need a way to move those heavy batteries. The winch was pathetic. I think it was designed to take the battery out of the van only. Trying to put the defective one back in the van was problematic. They (Franklin) must have a better solution to this. Because the installers run a high risk of injury to their back and bodies. Additionally, I could use a little instruction on the use of the Franklin app. Does that fall on the salesperson or the installation supervisor?