Review for Purelight Power

Office location: 422 NW 8th Ave, Portland OR, 97209

02/21/2025
Luke Malone Hillsboro, OR

Contract scam

Be careful with your contract. The contract draft sent to me was different than the contract I signed. In my contract draft, they were supposed to pay the first six months of my solar panel payments or reimburse me for them. In the contract I actually signed the conveniently forgot to put that in the contract. They have told me they still owe me the money and need to fix my contract but have yet to fix it. They have not paid one payment of the first six payments on my solar panel bill since they have been installed. I started this process back in September 2024. It is a bait and switch on contract and I even have in writing from four people including management saying they owe me the money but have yet to ever send me a payment. Not the easiest company to work with I definitely would not recommend them for business. I also have a family member that works for this company and that’s why I opted to go with them, but they are a horrible company to try and deal with. Also don’t fall victim to their tax rebate as they call it for panel installation. It is an actual credit, and even if you do not qualify for the credit, they will raise your rates for not applying the credit towards your loan.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 1300

System price: $45,000

Year installed: 2024

Price include the Federal Tax Credit or incentives: Yes