Review for Future Energy Savers

02/22/2025
Neal Shingle Springs, CA

Consultant

We made an appointment with one of their consultants, who was walking through our neighborhood, for the following weekend. He left a card with the time and date. We did not receive a confirmation text until a little over an hour prior to the appointment, which we didn't see. Ultimately no consultant showed up for the appointment and when we texted back a half hour after our scheduled appointment the consultant advised us they assumed we were a no-show. We declined to reschedule the consultation. We understood their need for confirmation and not showing up for our consultation, but the subsequent text messages that Trever sent after we declined to reschedule, were badgering, rude, immature, and completely unprofessional. Trever even went to the extent of unsending his texts after we confronted him about them and his behavior. If this is how their front-line personnel interact with customers over a consultation I can only imagine how they would respond if we had issues with their service.