Review for North Texas Solar

Office location: 6624 N Riverside Dr. Suite 330, Fort Worth TX, 76137

02/25/2025
Lorena Ferrabone Denton, TX

They fix a bad installation form another company - Great

Here's an improved version of your text: --- North Texas Solar came to our house to fix a leak in our solar panels, which were installed by another company in 2021. We recently discovered that the original company had filed for bankruptcy. We found North Texas Solar online and were impressed by their reviews, which highlighted their excellent service and prompt assistance. They quickly accommodated us in their schedule and came over to diagnose the situation. Last year, the original installation company had attempted to fix the leak, but after a thorough inspection, North Texas Solar showed us pictures of the messy original installation. Flashings were never used on the brackets holding the panels, the sealer was not properly applied, and one of the bracket screws was not attached to any rafter on the roof—it just went through the roof, allowing water to come inside. North Texas Solar removed all the panels and brackets and reinstalled them using the correct technique, including flashings to prevent any leaks. Their work was impeccable, very quick, and their technicians were very knowledgeable. We now feel very comfortable knowing we have a company we can trust to service our solar panels in the years to come. It was shocking when we tried to contact the original company (located in San Antonio) and received no response, only to find out they had filed for bankruptcy. We highly recommend North Texas Solar for their quality of work, professionalism, and excellent customer service.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 6

Year installed: 2021