Review for Palmetto Solar

02/26/2025
SS Houston, TX

Horrible Company

We live in Texas. Last year a salesperson from Palmetto in collaboration with Tesla came to our house and talked about a plan to install solar panels on our roof. The plan was to lease our roof, the installation will be done and we will pay the monthly cost for the power that the panels will generate. Also note that we entered into a PPA with Palmetto/Lightreach. First nightmare - Bad installation. The wiring was messed up with inadequate wires for the power/panels Second nightmare - The salesperson who sold us the plan quit and did not enter information properly. Third nightmare - So called "project manager" Michaela was bad in addressing and helping out Fourth - We got charged for the "power" even before the panels were functioning. Finally the panels were claimed to be functioning. The Tesla app shows that ~ 1035 kWH of power was claimed to be generated by the panel in Feb 2025. ;while there was still power drawn from the grid ~ 400 kWH as well. From our bill for same month last year and the year before we used 350 to 400 kWH of power. If we did generate over 1000 kWH of power, why are we still using from the grid a similar amount that we used last year same time? We are getting bills from our regular utility provider for the power as well. No one from Palmetto or Lightreach is willing/able to help out. We have no clue what to do at this point.