Office location: 8350 Parkline Blvd Suite 20, Orlando FL, 32809
02/27/2025
Ron Ramieri
The Villages, FL
I purchased a system from Freedom Solar. One of my panels broke. Freedom Solar, who I paid in full says NOT THEIR PROBLEM!!!!!!!!!! Unless they can get a free panel from their supplier I can go pound sand. I did business with Freedom, not their supplier. TOO BAD. Your tough luck and we don't care. You already paid in full. Thank you very much.
System size (kW): 4.2
System price: $14,000
Year installed: 2024
Price include the Federal Tax Credit or incentives: Yes
Freedom Solar Power reply
02/27/2025
Hi, we apologize for the ongoing issues you've experienced with your system. We understand your concerns and are committed to resolving this matter. We see your concerns have already been escalated to the appropriate team who are investigating this now. We hope to get this resolved for your soon. If there is anything else we can do to help in the meantime please email customerservice@freedomsolarpower.com . We hope to address this matter with you soon.