Review for Purelight Power

Office location: 4673 121st St, Urbandale IA, 50323

03/02/2025
M W Des Moines, IA

They won't work with you

They were going door to door saying they were doing some deal with Midamerican Energy to give the 'best savings' to their customers. He wouldn't elaborate so I already doubt this is true. I had looked into solar before and was actually rejected due to my roof not having enough space to make it profitable. I told that to this guy but he was swearing up and down Purelight Power could make it work. I thought ok fine let's give it a shot. I setup a meeting and send over my energy usage numbers so they could prepare. Dude shows up at my door and within 1 minute he's inflexible delivering an ultimatum. I let him know right away that I don't make large expense decisions the same day they're proposed. I always sleep on it. It's my rule to stay responsible and I'm always up front about that. He wasn't terribly happy and threatened that the price could double if I don't make a decision "quickly". But he wouldn't articulate what quickly meant. How about the next day? Is that quickly enough? He then turned did the sales trick and took control of the conversation by asking me if the numbers were good, would I be interested? I said of course. "Ok that's all I can offer". Yea no shit. That's why you're here bozo. Dude comes in. He asks if I live alone. No I live with my wife. Oh she has to be here at the meeting. I'm surprised because nobody ever set that expectation. My wife doesn't like these kind of meetings and I'm always better handling sales than she is so our family dynamic is I screen them and relay the information and we decide together. Apparently this is not ok with Purelight. Hey man, she doesn't like these meetings. This is how we do things. "You can either go get her right now or we can reschedule" I try to suggest maybe just giving me the numbers in a hard copy and I can relay those. "You can either go get her right now or we can reschedule" You're already here and you did all the prework, you can't just give me that? "You can either go get her right now or we can reschedule" 2 control-taking ultimatums in less than 1 minute. No flexibility. I can see how this would go if I actually did purchase from Purelight. I'm done. Fk these clowns.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 2000

Year installed: 2025