Review for Energy Service Partners (ESP)

Office location: 970 W 190th St #302, Torrance CA, 90502

03/03/2025
Tuan T San Jose, CA

The install from 08/24-Still wait the Technician to complete.

The customer service is bad, send to request for schedule . it take 2~3 to responds, and take another few more week for technician to come. I wish that I could review the SolarReviews earlier before signed the contract with them.

Sales process
On schedule
Installation quality
After sales support

System size (kW): 9000

Year installed: 2024

Energy Service Partners (ESP) reply 03/17/2025
Tuan, we're very sorry for the delay in finalizing your project. Because you have a Tesla system, there is additional steps that we need your help to complete while we are on-site and you have your app and WiFi details available. Please return our calls or texts so we can assist, we look forward to helping finish this up with you!