Review for Sunnova

Office location: 20 Greenway Plaza, Houston TX, 77046

03/06/2025
Brian Gettysburg, PA

Horrible... go with another company

Actually got them in Pa but there wasn't am option for. Their customer service is horrible and good luck getting a repairman out. I hope the company actually gets sold so someone can get this company together for their current customers. It's just horrible and I wish I would have known cause I wouldn't have done. Warranties are only as good as the company and service is behind them... go elsewhere and i wouldn't put someone through this even for the 1000 referral.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 1

Year installed: 2024

Sunnova reply 03/07/2025
Hello Brian. Thank you for your message. Please know, our goal is to provide world-class customer service, and we apologize if it has not reflected in your experience thus far. We appreciate the feedback you provided to continuously improve the customer experience.