Review for Sunnova

03/07/2025
Eric Chula Vista, CA

Don't do it

Not worth it. Take for ever for installation, customer service is a issue, no one in the company communicate with each other. There's soooo much wrong it's not worth the headache.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 10000

Year installed: 2022

Sunnova reply 03/20/2025
Hello Eric. Thank you for reaching out and bringing this matter to our attention. We sincerely apologize for the experience you've had. Please contact our customer service at (866)786-6682 or at customerservice@sunnova.com with your system ID. We appreciate your cooperation and are committed to helping to resolve your concerns. Thank you for giving us the opportunity to serve you better.