Review for Freedom Forever

03/17/2025
Rob E. Seattle, WA

Never cancelled the loan

I signed a contract with Freedom Forever and decided that I didn't actually want solar panels. I decided to cancel two days after feeling sketched out by the salesman. The cancellation was finalized a few weeks later but my loan is still active on my credit report. I've contacted them to contact the loan company to terminate the loan but nothing has been done. It still shows up on my credit report.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 5

Year installed: 2024

Freedom Forever reply 03/21/2025
Hello Rob, your feedback means a lot to us here at Freedom Forever, and we're committed to ensuring that your experience with us is exceptional. We understand the challenges you've faced with your solar project, and we're dedicated to turning things around for you. To initiate the resolution process, kindly send an email to OnlineSupport@FreedomForever.com with your Full Name, Project Address, Phone Number, and Email. This will enable one of our Online Support Specialists to reach out to you promptly. We're genuinely excited about the opportunity to partner with you on the path to resolution and appreciate your cooperation.