Office location: 695 Myles Standish Blvd Bldg 2, Taunton MA, 2780
03/21/2025
TE
Attleboro, MA
I have had a great experience with a tech - Ronald Donnelly who stopped by while checking in on folks who had solar in the neighborhood. He listened to me when I said I had noticed an issue with my National Grid bill and not seeming to be getting the correct credits for my system. Log story he short - he saw that the second system we had installed for our addition was not set up correctly within the billing/crediting system. He did a little digging and found that I needed to fill out a form for National Grid to correct it. I have submitted the form and we're working to get things straightened out. He was so friendly and supportive. He checks in to see how things are going as we work through the process.
System size (kW): 5.58
Year installed: 2021
Sunrun Inc. reply
03/24/2025
Thanks for your review, Te. Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with Ronald! Thanks for doing your part by helping us create a planet run by the sun!