Office location: 365 Camino Carillo, Camarillo CA, 93012
03/26/2025
Steve Hunt
Port Hueneme, CA
Solar panel install resulted in roof leak. Now I can not get Sunrun to call me back. I have called all 5 numbers I have for them, most more than once, and have yet to talk to anyone. I also tried email with not response.
System size (kW): 3
Year installed: 2024
Sunrun Inc. reply
03/27/2025
Hi Steve, We're so sorry this has been your experience, and we want to do everything on our end to resolve your concerns quickly. We look forward to turning your situation around! We’ve assigned an Expert to review your account and reach out to you as soon as possible to assist you further. They can take a few business days to reach out, so please feel free to send an email to resolutions@sunrun.com if you have any questions or concerns. We appreciate your patience!