Office location: 4201 Madison St, Denver CO, 80216
03/27/2025
CrisC
Denver, CO
RUN! We have had production issues since day 1 starting in 2022. We have never been able to produce the amount of solar energy predicted. We told the company this very quickly after install, and they have yet to resolve the issue. Customer service is not helpful. We have had a case to get compensation based on our contract production guarantee. They guarantee 85% of production estimates, or they will compensate you. In 2024, they reevaluated the expected production, and LOWERED the estimated production from the original estimate. And still, we have had well below that (closer to 70% of estimates). We have had this specific case open since November with absolutely no progress (5 months later). Keep in mind that we had several other production cases before this with their support team, none of which resolved the technical issues. Currently, we are in the process of contacting the state attorney general and Better Business Bureau. You have so many options, please use this company.
System size (kW): 6
System price: $17,260
Year installed: 2022
Price include the Federal Tax Credit or incentives: No