Office location: 570 Taxter Rd, Elmsford NY, 10523
03/28/2025
Edwin Fernandez
Garnerville, NY
The worst customer service ever, my solar panels haven’t been working for 10 months and the company hasn’t responded or resolved the issue . And they still taking the monthly payments every month . Don’t go with this company , they just want to take your money .
System size (kW): 14
Year installed: 2023
Sunrun Inc. reply
03/29/2025
Hi Edwin, we appreciate you getting in touch with us. We are so sorry that your experience hasn't been pleasant. Our team is eager to address your concerns in greater detail. Please send a message with your service address along with a concise overview of the issues you are having to resolutions@sunurn.com or feel free to send us a private message. We look forward to turning your experience around. Thanks!