Office location: 7705 W 108th Avenue, Broomfield CO, 80021
03/31/2025
Lisa
Boulder, CO
Photon brothers installed our system just over a year ago. One of our 38 panels got spider webbing throughout the panel. We have had no extreme weather, hail, etc… No one has been on the roof. They want us to prove what went wrong. The warranty will not cover the replacement cost of the panel which is 1215.00 to replace. Not sure what if anything the warranty actually covers. Our set was 81,000 before tax credits. I think the company should replace this panel.
System size (kW): 15.12
System price: $81,000
Year installed: 2024
Price include the Federal Tax Credit or incentives: Yes