Review for Sunrun Inc.

Office location: 1550 Magnolia Ave, Corona CA, 92879

04/05/2025
ctk cherry valley, CA

SUNRUN nightmare

my salesman louie gutirrez with sunrun has done nothing but lie to me for the last year and a half , my total bill for 2023 was 4100 and now after the year and a half it has taken them to get it finaled my estimated bill is going to be 6000 a year . from the very beginning ive asked him that im only paying for what i use and he assured me in a phone call thats true,now come to find out im going to be paying for a way oversized system that i dont need and im paying for what it produces not what i use id text him and hed allways say oh ill get back with you or ill ck on that then call me on the phone and say oh yea your only paying for what you use , thats a lie , it has been a nightmare and i would never recommend this company to my worse enemy,

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 50

Year installed: 2025

Sunrun Inc. reply 04/10/2025
We appreciate you taking the time to reach out to us, ctk. Typically monthly savings will vary depending on your usage patterns. No need to worry, our team is here to help you maximize on those savings. Please send your service address and an overview of your concerns to resolutions@sunrun.com so we can connect you with an Expert who can take a closer look at your system. Thank you so much!