Review for Renu Energy Solutions

Office location: 801 Pressley Road Suite 100, Charlotte NC, 28217

02/27/2023
Jeff Kupke Charlotte, NC

Excellent Company, Employees and Experience

I am extremely happy with my experience with Renu. This is a fairly complicated project, and Renu made it easy from beginning to end. I started the process of purchasing solar and two Tesla PowerWalls in March of 2022, the 25 solar panels were installed over a two day period at the end of May, and we finally received approval from Duke to energize the solar system in early July. The PowerWalls were installed over one day in the beginning of October(there is quite a long wait time for those right now - that has nothing to do with Renu). The overall installation is clean and professional looking, and they listened to my questions and requests regarding routing of conduit and placement of equipment, and did everything possible to make me happy. They handled all of the permitting, inspections, and coordinations with Duke, while keeping me in the loop the entire time. The first thing that made Renu different was the sales process - they were not pushy. Instead of trying to push me into whatever configuration and loan they decided was right for me, they started by asking “What do you want to achieve with solar?” Every other installer I spoke with were mainly interested in throwing just enough panels on my roof to cover my current usage and getting me into a 25 year loan, and then maybe giving me more attic insulation, or a “free” Nest thermostat. I even had a salesperson tell me(regarding batteries) “oh you don’t want or need those, we’ll just put a natural gas generator next to your house, it will be cheaper and better”. Renu listened to me, geeked out with me, and then worked WITH me to design a system that does exactly what I want. They were extremely communicative through the entire process - their project managers are second to none in my opinion and other industries could take a lesson from them. I was in near constant contact via email and text message with their team over the entire 7 month process, and I enjoyed talking with them. Every employee I dealt with seemed to love their job and the field of renewable energy. From the sales people and project managers, to designers electricians and installers on the roof - every single person seemed to love what they do, and loved where they work - many of them had worked there for several years, which to me says something about the company. Also very important - they did not contract out any of the work to sub contractors - everyone I dealt with worked FOR Renu. Finally - the system itself works. I have not paid Duke for electricity since July 2022 - we produce roughly twice what we consume. Additionally, the two PowerWalls can power our home for over 24 hours, including air conditioning - on a sunny day they are fully charged by noon. Your experience may vary of course, but I can tell you that it can and does work! If you are considering going with solar, there are not many companies like Renu(trust me, I spoke with six others). Don’t waste your time or money talking to anyone else - you will be happy with Renu.