Office location: 2900 Sycamore St, Harrisburg PA, 17111
10/05/2023
Kenneth Gipe
Palmyra, PA
I had Renu install my solar system installed in December of 2022, up and running early 2023. I am very happy with how the system operates, everything is as expected there, On the customer service side though, when we signed our contact in July of 2022, we paid extra to have a tree that is blocking part of our panels trimmed back to maximize sunlight. Now, in October of 2023 we have not gotten the tree trimmed as promised. I have made several attempts to work this out with my project manager, but nothing has happened. Based on the modeling done by the salesperson, this has cost me a moderate amount of solar generation this summer. I am very disappointed in how I have been treated by them, and for that reason alone I would not recommend them.
System size (kW): 10.73
System price: $46,000
Year installed: 2023
Price include the Federal Tax Credit or incentives: No