Ambrose Solar

Verified profile
Updated: 15 July 2024
Installer

Installing solar since 2013

Ambrose Solar logo

4.40 from 18 Reviews

How was this rating calculated?

SolarReviews Expert Rating Score:

A score we give a solar company out of 100 based on 11 criteria that our SolarReviews industry experts believe are the best criteria to separate good and bad solar companies.

Unrated

Rating breakdown

Ambrose Solar reviews


4 stars

0

3 stars

0

2 stars

0

4.40

Avg. rating

Breakdown of consumer reviews

Sales Process

4.9

Price as quoted

4.9

On schedule

4.9

Installation quality

4.9

After sales support

4.8

Latest good review thumbs up

Resty Manuel | Auburn, California | 08/15/2024

Very Satisfied for Ambrose Solar

After conducting research and discovering Ambrose Solar's impressive 5-star rating on Yelp, along with consistently positive reviews, I made the decision to cancel my installation appointment with a competitor. Unfortunately, the competitor's persistent lack of communication and frequent rescheduling of the installation were unacceptable. I am confident that Ambrose Solar will provide the professionalism and reliability I seek in this important endeavor. I wanted to express my utmost satisfaction with Ambrose Solar as a SunPower Dealer. Their team went above and beyond in explaining the benefits of the SunPower system, leaving me with no doubt that SunPower was the ideal choice for powering my home with solar energy. I am writing to express my appreciation for the outstanding and highly professional installation performed by Ambrose Solar. Every technician involved in the process surpassed my expectations. The installation of the MPU, and solar system was particularly impressive, with exceptional cable management and a clean, neat setup. Dom, Jesus, Wes, did an excellent job, and I want to extend my gratitude for their exceptional workmanship. Thank you for a job well done.

read more

Latest bad review thumbs down

Clayton | Walnut Creek, California | 11/15/2024

Not dependable

I originally posted a review about them because they never got back to me at all about the day of installation and power being out when it was over 100 degrees. I also commented on the fact that the salesperson never got back to me about the final layout and panel reduction. I had to deal with this the day of installation. The service advisor (Vincent) never bothered to call until after the posting. I understand things happened and of course they responded after a bad review so I fairly, posted the following review, but the lack of service sontinued. 10/4 -This is another follow up from my original review. They did reach out after the previous bad review and once I updated the review, the communication dropped off and still can't get a call back from them. Originally it was Vincent and then started dealing with Bri and now can't get a call back again. I called first thing this morning and they said she would call me right back and of course...nothing. Facts: They installed the equipment Oct 2 and 3rd. Did not file the paperwork with PG&E until Oct 14th. No contact from anyone. I called PG&E the other day and they said they had not received a document from Ambrose. Ambrose says they provided it and will give me an update. I haven't heard anything since. Now, it definitely could be PG&E, but given the experience with Ambrose, I have doubts. It is now Nov 15th and my system is till not turned on and I am paying the Solar loan and PG&E. No offer whatsoever from Ambrose to help make things right for their customer. just blame PG&E and then not call back. I am now paying for solar and PG&E at the same time. They can blame PG&E, which I am sure has some bearing on this but they waited 11 days later to file the paperwork and it appears that they did not include a document that was needed and only addressed it once I called PG&E. That is when they said they would have someone reach out to PG&E. I am having an attorney look over the contract because I worry about trying to deal with them in the future should something go wrong. They praised themselves on customer service when I was signing up but they have not lived up to it at all. Only the installation team has been great. The office, not at all. Unfortunately, that is who you will have to deal with if you have any issue. Buyer beware. They do sound great, like any salesman but once they have your money, you don't have any importance to them. The bets part of this is that I called them today (Bri) to actually get a name for a new contact for a salesman, since my original one never got back to me in the end about the final layout and had to deal with it the day of installation. I obviously won't be passing on their info. Please think twice about using these guys. I don't have trust in them as a business and unfortunately I am stuck with them now and will have to deal with them in the future if anything goes wrong.

read more

All reviews

>
>

Carl | Fairfield, CA | 07/15/2024

6 Star company

Excellent company to work with. Very knowledgable and professional. They keep you informed of the progress of the solar and power wall insulation and their followup is excellent. Would give them 6 stars.

read more

Eric | Winters, California | 07/12/2024

Best Solar TEAM

The Ambrose Solar team is a group of hard working, dedicated, intelligent individuals- Who are polite, honest, and respectful.

read more

Michael B. | Vallejo, California | 06/17/2024

Ambrose Staff Deserves 5-Stars!

Our family went with all Sunpower equipment. I wanted to thank Ambrose Solar staff: Carson, Vincent, Dom, Tyler, Daniel, Jordan, Juan, and many others for their hard work, professionalism, and friendliness towards me and my family! From estimates to install to activation (after PG&E approval) to follow-up appointment, Ambrose staff were a pleasure to communicate and do business with. I'm glad my friends (Mars and Diana) referred me to this solar company! I highly recommend and look forward to doing business with them again, whenever the time comes like replace battery storage, etc. But hope that won't be for a long while... 10+ years. Take care!

read more

1 comment >
Reply from Ambrose Solar: Thank you for your review.

Steve | Mill Valley, California | 06/12/2024

Great Job!...

My decision to install home solar included research of 5 different equipment combinations and 4 prospective installation companies. Equally important was my choice for roof replacement to immediately precede the solar. All work was thoroughly completed to my satisfaction in the summer of 2023. I’ve waited until now to provide my review because I wanted it to include results for actual performance and on-going support. Bottom line: no regrets and much gratitude… Both companies get my highest ratings for work quality, material/equipment integrity, reliability and on-going service support. Each also was excellent in follow through on their commitments to the permitting/authorizations processes and to overall smooth coordination between the re-roofing and solar install. I have the benefit of two companies that know what they are doing and do it well. and are totally reliable for on-going support and follow-up as necessary. This follow-up has been particularly notable with my solar’s post-installation service department which has consistently ensured that I get the knowledge and adjustments I need for on-going optimal system performance. The Companies Roofing Solutions Start with Arron 1(707)449-7663 Ambrose Solar 1(707)999-8036 Based on my ongoing experiences, such a great team and teamwork Including… Brenda, Nicole, Ivah—sales support. Noelle, Hailey— project coordination. Stephanie— electrical coordination. Marco and the entire electrical and solar install teams. Andrew, Audrey & Justin !— post-install service support. Jo !— post-install service support tech

read more

1 comment >
Reply from Ambrose Solar: Thank you for your review.

Torstein Armour | Vacaville, California | 05/28/2024

Yes Ambrose Solar

I recently had solar panels installed by Ambrose Solar, and the entire experience was outstanding. From my first call to their office, the staff was friendly and knowledgeable, guiding me through every step with ease. The consultation was thorough and tailored to my energy needs, and their transparency made me feel confident in my decision. The installation team was equally impressive, arriving on time and working diligently while protecting my property. They left everything clean and tidy, and took the time to explain how to monitor and maintain the system. Ambrose Solar’s commitment to customer satisfaction was clear throughout the entire process. I highly recommend them to anyone considering solar energy for their home.

read more

1 comment >
Reply from Ambrose Solar: Thank you for your review.

N. Anderson | Newcastle, California | 04/24/2024

Recently we had a battery backup installed for our older solar panels. We consulted with two different companies and decided to go with Ambrose Solar after talking at length with Carson. He spent lots of time with us going over our numerous questions. We were impressed with his expertise and detail with his answers, that we look for. One of the many reasons that we chose Ambrose was because in their pricing they were going to handle everything from start to finish including helping us go through the extensive paperwork with PGE to get our rebates and approvals for the battery. Stephanie in the office was a gem in doing the project management and all the paperwork. Every step was expressed to us before it occurred, so that we knew what was going to happen, and what we needed to do on our part. We had no idea how complicated the paperwork was with PGE, and I'm sure that we would be wasting our time trying to figure it out ourselves had we had to do it on our own. And we are paperwork and detailed people. Besides Stephanie and Carson's help, the installers did a great job. They kept us abreast of their timeline for the two day installation, and we appreciated the communication. At the end of the process Carson spent time explaining the Tesla app and even suggested things we could do in the future to lower our PGE costs. We cannot say enough about the company and staff, and the system is working great thus far. Thank you Ambrose!

read more

1 comment >
Reply from Ambrose Solar: Thank you for your review.

kevin | Vacaville, California | 04/23/2024

great service

wes and javier did a great job on the installation and vincent was very pleasant to talk too.

read more

1 comment >
Reply from Ambrose Solar: Thank you for your review.

V. Ralph | Davis, California | 05/03/2023

Solar batteries and SGIP

We needed a 2 batteries installation to provide electricity in case of power interruptions from PG&E. The team from Ambrose Solar did an excellent job in installing the batteries and in providing the monitoring and control app for our cell phone. Thanks to their help ,we also obtained from PG&E 15% of the cost of the installation ,a refund available under the SGIP, the Self Generation Incentive program.

read more

1 comment >
Reply from Ambrose Solar: Thank you for your review.

Robbie and Doreen Ramirez | Vacaville, California | 01/26/2023

Why did we wait so long?? The experience with Ambrose Solar was stream less. From the estimators to the office staff and the installers. The panels do exactly what they said they would do. Our energy cost have decreased to near nothing. They were patient with all my questions. Even after being installed and up and running, when new laws were in the process regarding solar they were up to date on info and had no hesitation clarifying. This company is rare in todays world. I truly believe that you are only as good as those you surround yourself with in life and business. Here's to you Pat Ambrose for being someone to respect by the way you live and and how your business reflects that. Grateful to you and your team. Thank you!! Robbie and Doreen Ramirez

read more

1 comment >
Reply from Ambrose Solar: Thank you for your review.

Doug H | Dixon, California | 01/26/2023

Great Solar company

I was very please with the work done by the crews who came to my house to remove my old solar array, instal a new solar array, and instal a battery backup system. Each crew was very respectful and answered all of my questions in a manner which showed an interest in improving my understanding of the process.

read more

1 comment >
Reply from Ambrose Solar: Thank you for your review.

Solar panel cost calculator

Service types


Residential solar - Grid tied

Commercial solar - Grid tied

Residential solar - Hybrid solar systems

Tesla Powerwall sales and installations

SolarEdge - StorEdge

Enphase Storage

SunPower SunVault

FranklinWH

About Ambrose Solar


Ambrose Solar is a local solar company that specializes in saving our customers money on their energy bill each and every month with the most efficient solar system according to their needs. We offer solar and energy storage to residential and commercial clients. Let us help you save money and store energy to combat the rising costs of energy. We handle your project with care from start to finish.

Office locations


Loading...

California - Vacaville

820 Eubanks Drive Suite A, Vacaville CA, 95688

Certifications


Better Business Bureau

Licenses


979872