Kyle | Sun City, Arizona | 12/08/2024
Solar Increased my monthy costs
Who is Arizona Solar Wave in collaboration with? APS or Clients? After a $21,000 installation, my bill went UP by $150 a month and it will remain that way now for 25 years! The proposal that's dated Aug. 1, 2024 sharing all the potential that we were going to get by going solar. The “SUMMARY OF THE PROPOSAL / WHAT WE BELIEVE WILL BEST FIT YOUR CURRENT NEEDS” reads: Utility cost over 25 years without solar: $76,960 Utility cost over 25 years with solar: $0 The sales pitch repeated: "You won't see an electric bill and it will generally be $0 so you're going to only see the monthly loan payment." This is the omission of truth. My monthly loan payment, next 25 years, is $131 for the first 15-18 months, then goes up to $185. November's APS bill was $111.71. That surprised because the proposal states with solar it would be $0 based on production. My total energy use:684 kWh Renewable energy used:114 kWh Total production from the 19 panel system:701kWh Energy sold to APS:587 kWh Total sold to APS:$44.74 I saved $44.47 However, I produced MORE kWh than I needed - and this is how they sell the system to unknowing clients. Solar Wave’s proposal promised results, and knew full well it won't deliver that way. I reached out to APS to explain my bill and they report that I only benefit from my what I use during the sunshine hours. So, if I produce 35 kWh and use 5 while producing (sunshine hours), then those 5 kW are taken off by bill and APS buys the other 30, paying me 7.1 cents per kW. This is where they lies of omissions of actuality begin. NEVER ONCE was I ever told that I would only benefit from the solar power that I generate during the time that the sun shines. My APS bill WITHOUT SOLAR would have been: $158.91. My bill this month WITH SOLAR is now $245.19 - the $114.19 that I paid to APS and the $131.00 that I paid on the SOLAR LOAN. This will now be true for the next 25 years. There won’t be a month where I will pay less - for the next 25 years I will be paying tens of thousands of dollars more than if I had never entered into any agreement with Arizona Solar Wave. Plain and simple, they lied and misled which very much is fraud.
Tom Jackson | Scottsdale, Arizona | 02/16/2024
An Incredibly Wise Choice
Figuring out which solar company to use isn't easy; I spent a lot of time researching to pick two or three to deal with. My first call was to Arizona Solar Wave, and they were so responsive, precise, and helpful that I was extremely comfortable proceeding with them. I had done a fair amount of background work figuring out about what I wanted/would need, and Brad worked through every step with me, coming up with about the same panel size and persuading me (contrary to my first instinct) not to do backup batteries. After signing with them, there was never a question I had that wasn't answered within a matter of hours, if not minutes. The installation itself was flawless--indeed, everything was smooth and precise from the moment I first contacted Arizona Solar Wave. Solar panels are a big expenditure, but this was, overall, at the very top of my experience with businesses/installers. I would choose them again in a nano-second.
Gilbert Davila | Casa Grande, Arizona | 12/06/2023
Excellent service from start to finish
I highly recommend Arizona Solar Wave to anyone choosing to have a solar system installed. From our first contact with Brad, we knew we found our contractor. Brad’s knowledge and professionalism was evident as he explained how solar panels/inverters work, the process for determining system size, and especially that all work is completed by Arizona Solar Wave employees. Best of all, Brad is our direct contact with Arizona Solar Wave. There is no chance for miscommunication. Brad answered our questions quickly whether we called, text or emailed him. This home project was by far the best experience we’ve had with contractors. We are very happy with quality of work of our solar system.
Panama Ed | Sun City West, Arizona | 09/14/2023
Excellent experience and Result
Good experience from the first contact with Matt followed by an efficient (despite the heat) and careful installation. They provided helpful information and answered questions. The only delay to production was the wait for the county inspection and the new APS meter. With only 15 days of production in late August (temperatures all over 110) my bill was almost 35% lower than what it would have been without solar.
Judi Heath | Chino Valley, Arizona | 08/11/2023
After good experience Arizona Solar Wave installation at our Glendale home last year, we asked them to put in a system at a home in Chino Valley. Again we had a good experience with personal attention resulting in a nicely functioning system.
Donald Stevenson | Glendale, Arizona | 08/11/2023
Seamless experience
We just turned on our solar panel system which was professionally installed by the great team at Arizona Solar Wave. Brad was absolutely fantastic and responded almost instantaneously to every text message, email, and phone call. I cannot say enough good things about how smoothly the entire process unfolded, from submitting an estimate through contract signing, permitting, and installation. The installation crew were on time, neat, kind, and professional. I’ve lived in AZ for almost 40 years and this was, by far, the best contractor I have ever had the pleasure to work with. Very highly recommended.
Michael R. | Litchfield Park, Arizona | 07/25/2023
Satisfied Customer: Twice!
Arizona Solar Wave is an excellent company with integrity, high-quality work, superior efficiency, honest employees, and transparency regarding the actual cost and timeline for installation. I had previously had solar panels installed on a property that I later sold and that was more than 5 years ago. The owner still has outstanding employees that are timely and work well together. They installed my entire 8.91kw system in one day. The process from planning, permits, power company approval, installation, final inspection, and power on was seamless in large part to the diligence I have come to expect and count on through two experiences with this company. They keep everything fluid from start to finish and are in the loop throughout every step. There was not a single delay in any part of the process, allowing me to start generating power as soon as possible. They have the finest customer service of any company I have ever done business with, and I would highly recommend anyone looking for a solid company to complete their solar project to look no further than Arizona Solar Wave. One last note on integrity: I practically begged for a battery install in the past and the owner was transparent with me, recommending against it because the cost to value just is not there yet. He told me I would never recoup my money spent on batteries versus the potential savings from using them to offset peak power, and the only purpose would be for backup only, which he recommended a generator instead for dealing with any loss of power. That is integrity! Thank you!
WAYNE AND BUNNY PETERSON | Sun City, Arizona | 06/20/2023
ALL IN THE LIFE OF SOLAR
CHOOSING TO GO SOLAR WAS NOT A BIG ISSUE FOR US. WE HAD PANELS ON OUR OTHER HOUSE AND KNEW WITH RATES GOING UP THAT IT WAS A DONE DEAL. BUT CHOOSING THE COMPANY WAS ANOTHER ISSUE. OUR STRICT CRITERIA HELPED NARROW OUR SELECTION TO FIVE COMPANIES. INORDINATE PRICING ELIMINATED TWO. ANOTHER WAS REMOVED ONLY BECAUSE IT FELL SHORT OF THE TOP TWO. NOW CAME THE REAL CHALLENGE. BOTH, WERE SELLING AN EXCELLENT PRODUCT WITH VERY SIMILAR COMPONENTS, WARRANTIES, ETC. WHAT SEALED THE DEAL FOR US IN CHOOSING ARIZONA SOLAR WAVE AND ENERGY WAS ONE KEY FACTOR…SALESMANSHIP! BRAD BRADLEY MADE THE DIFFERENCE. ONCE WE HAD NARROWED IT DOWN TO WHAT WE BELIEVED TO BE THE BEST OF THE FIVE WHICH HAD BEEN CAREFULLY SELECTED, WE KNEW OUR DECISION WAS GOING TO REQUIRE PERSONAL ATTENTION TO DETAIL. AND THIS IS WHERE BRAD EXCELLED. FROM THE BEGINNING, HE TREATED US WITH RESPECT AND KINDNESS. BUT THEN SO DID THE OTHER SALESMAN. SO YOU ASK WHY DID YOU CHOOSE ASW. IT WAS BECAUSE NOT ONLY WAS BRAD SELLING A PRODUCT, HE WAS TEACHING. HE WAS MAKING SURE, BY ASKING QUESTIONS, THAT WHEN ANSWERED CORRECTLY, CONVINCED HIM THAT WE UNDERSTOOD. THIS WAS HUGE TO US. ONCE OUR DECISION WAS MADE, WE HAVE CONTINUED TO BE OVERLY IMPRESSED WITH BRAD’S ATTENTIVENESS TO DETAIL AND FOLLOW-UP. HE HAS ALWAYS ANSWERED THE PHONE DIRECTLY OR RETURNED A CALL PROMPTLY. WE LOOK FORWARD WITH PEACE OF MIND THAT BRAD IS THERE TO HELP IF NEEDED.
KRoy | Phoenix, Arizona | 05/30/2023
Highly Recommend
The entire process from start to finish has been great - from Matt the sales person to Brad, general contractor, and the installers; everyone was helpful and professional. Brad was great at keeping me informed and answering my questions. Installation was right on schedule, and actually much sooner than I had expected. They worked through all the permitting issues, even worked to resolve a permit issue from a previous installation of my service panel (which was installed over a year prior to ordering the solar panels). I highly recommend Arizona Solar Wave to anyone who is considering solar panels.
Sheldon | Sun City West, Arizona | 04/26/2023
Great Service
Great Service and Professionalism from start to finish.
