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Jon Schneider | Saint Petersburg, Florida | 10/29/2024
Former Sales Rep - Horrible
I would avoid EHS at all costs. I worked there and was one of their top sales reps. They still haven’t paid me for work I completed, despite acknowledging they owe me and even saying they were going to pay me. Almost every single client I had with them had issues, either with their installation or with their lack of customer service. I got so sick and tired of dealing with complaints from all my clients that I left the solar industry entirely.
Becca | Tampa, Florida | 10/18/2024
Great company overall from beginning to end communication and customer service was top-notch. I had the opportunity to do this again. I definitely would pick ESH
Bill | Riverview, Florida | 10/15/2024
Great service across the board from all departments. I would highly recommend them. Everyone we have dealt with has been very professional.
Yelena | Venice, Florida | 10/15/2024
Company stopped standing behind it's product and installation
We have been customers of EHS since fall of 2022. After Ian, my major concern was whether our solar panels will stay put in high winds and continue to work during an outage once the sun is back out. I was reassured by EHS engineering team (in writing) that they adhere to code, which requires the panels and installation to withstand winds of over 150mph. After extensive research, we chose EHS for their product, their customer service, professionalism and their responsiveness and true care about their customers. We also went on to recommend the system and EHS to our neighbors who were waiting to see how our install and system will work. Our happiness started screeching to a halt over the summer of 2024, when EHS would not return our calls and would miss appointments that we schedule to resolve an issue we were having. That nightmare lasted over a month. We were hoping that would be the worst of it. Unfortunately, that was not. During Tropical Storm Helene, with the first wind gust of about 56 miles per hour according to meteorological data at that time, one of our solar panels flew off, travelled across our 3-year-old tiled roof, and landed on the opposite end of the roof, completely damaged. Another panel shifted and became very loose. We reached out to EHS immediately once the storm passed to let them know what happened and, considering a threat of another storm coming, to ask them to come take the damaged panel hanging off the roof down and secure the other panel that became loose. The response was that EHS staff was dealing with their own devastation and they will try to get to us whenever they can. We understood the situation, took down the panel that damaged the roof and was threatening to fall and do further damage to avoid any more serious issues. We continued to contact EHS to secure loose panel before the next storm was threatening to hit. EHS did not respond. During Hurricane Milton our city was on the south side of the storm with wind gusts of around 100-105 miles per hour. The panel that was loose flew off the roof and shattered onto the grass, another panel that was previously secure flew off and is now hanging off the roof and another couple of panels are shifted in their places. (Side note: houses on our street, positioned same as us, at the same wind angle and going through same weather event as us, did not lose any of their solar panels installed by another company). We reached out to EHS again to inspect and fix the damage. The response we received is that they are not responsible for acts of God and that we need to prepay to have someone come in to see what is going on and then prepay for fixing the panels and pay for new panels as well. This will cost us thousands of dollars. I am currently waiting for COO of the company to reach out to me and explain why they do not stand behind the work they do. I will update this review once I speak to the COO. Anyone wanting more information or any suggestions on how to resolve this issue, please do not hesitate to reach out to me at ykodry@gmail.com.
Michael Cestero | Brandon, Florida | 10/14/2024
Make Efficient Home Services Great Again
When we first came on with this company they put on a good talk about how much they care about their customers and would look out for them. Fast forward to Hurricane Milton and it has become clear this company does not give a damn about its customers as people. They are using this crisis to market their rates to storm victims. $300 just to come look at your house to see if there is damage plus the high prices of repair on top of that. It's not like storm victims have any better to spend their money on so why not take advantage and make a quick buck?
Kathy Dalton | North Port, Florida | 09/10/2024
Best company.
No issues at all with EHS. Great Job guys.
Melvin Goldfine | Naples, Florida | 09/04/2024
EHS
EHS did a tremendous job with my solar.
Jason Hartig | Saint Petersburg, Florida | 08/21/2024
No complaints
Greta job EHS. I’m happy I went with you guys.
Robert Kirscher | Brandon, Florida | 08/20/2024
5 stars
What an incredible job EHS did. Very happy año went with them.
Wanye Long | Crystal River, Florida | 08/14/2024
Fenomenal
Fenomenal Job. Very happy with the results.
