Goldin Solar

Leaking panel mounts wrecked my roof. $22,000 in damage. They refuse to pay.

Goldin Solar installed solar on my Central Florida home. Their panel mounts leaked. Water got into the roof and destroyed a substantial amount of wood. The repair estimate is $22,000. They are refusing to pay for the damage their mounts caused. This is not my opinion of where the water came from. A certified, independent roofer and a separate solar company both inspected the leak. Both concluded the leak was caused by the way Goldin Solar installed the mounts. I have photos of the leaking mounts and of the wood damage. A solar company that drills through your roof owns those penetrations. Goldin Solar publicly advertises a long workmanship and roof-penetration warranty. Two outside professionals say their installation caused the leak. When the $22,000 bill showed up, they still refused to pay. I am out $22,000 in roof and wood repairs because of their installation, and they have declined to cover it. Do not hire them if you care about your roof. Get every warranty promise in writing, and assume you will be fighting them if a mount leaks. AVOID GOLDIN SOLAR.....There a multiple other solar companies out there that are still trustworthy, responsive and stand behind their work.

Terrible company - stay away!!

After the initial sales process things went downhill really fast. Once they lock you into the contract they lose complete interest in the project. The entire team is non-responsive and everything takes ridiculously long. From contract signing to getting the system fully operational took well over a year. They claim that is normal, but everybody I ever talked to had their system installed in about half that time. The only thing they are good at is covering up for each other and coming up with excuses. A year after completion one of our panels broke. In the contract they claim to have a highly responsive service department and fast turnaround times on warranty claims, but that is a total lie. They are again completely non-responsive. A month after starting the warranty claim we are still nowhere. Given how dishonest this company is, likely all or most of the positive reviews are fake and made up by the company itself in the time they spend not responding to their customers. All the negative reviews echo my experience and it is highly unlikely that they randomly choose to provide excellent service to some and dismal service to others with no middle ground. Do yourself a favor and do not use this company.

This has to be one of the worst service companies I’ve ever dealt with. Goldin Solar was lightning-fast when it came to taking my $60,000 payment, but everything after that was a complete disaster. What was supposed to be a smooth installation turned into a two-year ordeal, full of delays, excuses, and constant changes to the timeline. To make things worse, halfway through the process they increased the total cost, blaming it on rising material prices. After finally finishing the installation, the system worked for just six months before breaking down ,and that’s when the real frustration began. Their customer support is beyond unacceptable. Instead of taking responsibility, they point fingers and blame everyone else — manufacturers, subcontractors, even “system errors.” It’s been over two months since I opened a support ticket, and my system is still not producing any power. Communication is minimal, and progress is nonexistent. If you’re considering solar, do yourself a favor and look anywhere else. Goldin Solar has shown a complete lack of professionalism, accountability, and reliability. I regret ever choosing them and would never recommend this company to anyone.

Optimizer failed

Overall been very happy with the company itself always rapid answers but is been 3 years with my 31 panels and lately more than 8 Optimizer go bad . And now is taking for ever to get sone one to get fix.. due shortage of parts ???? At the end I'm loosing money because system is not producing the 110 % that I pay for and I have to pay to utility company too.. MIKE ( service Manager)IS always been very diligent and polite trying to expedite my repairs but 8 times in 2 yeas is too much.. now in this very moment I have 2 Optimizer down ...

Excellent service...from start to finish

I was initially reluctant to go to a third party contractor for installation of my Tesla Powerwalls. My Powerwalls were installed 5-6 months ago, and I waited to put a review out, because I wanted to see how it would do for the summer. I could not be more pleased with the work that was done and the robustness of the network. The project was completed quickly and way ahead of schedule. Bumps along the way were addressed efficiently by knowledgeable and friendly technicians and front office staff. Five stars is definitely warranted for Goldin Solar for the quality of the work done at my house

Goldin Solar - Highly Recommend - Very Good for Our Needs

We started our solar process in March 2021. After interviewing several companies, we decided to go with Goldin Solar. The deciding factor in our decision was their engineer and sales representative, JEFF MOORE. Other companies sent out sales rep who were not quite knowledgeable, whereas Jeff knew the system in and out, patiently answered questions and even offered other energy saving advice. Without pressure, Jeff explained the type and size of system we would need and how the process would flow. It took a while once we signed the contract for installation to begin. Understandably; engineering, design, permitting, and limited supply caused most of the delay. Jeff and the team kept us informed along the way. Shortly after the equipment was delivered a team arrived led by young man named JEFFERSON to install everything. They did a superb job, and Jefferson‘s attention to detail was commendable. Each day they did their best to clean up after themselves and ensured we were satisfied with their progress. We have a wood tongue and groove vaulted ceiling in our kitchen. While placing a mount for the panels a hole was drilled through the wood ceiling. Not only did Jefferson ensure the hole was sufficiently patched to avoid leaks. He went to the extra effort of patching the inside ceiling with wood filler to match. It blends perfectly and is no longer visible. Jefferson really impressed us with his thoroughness and professionalism. The electricians, Jesus and Mack, did a good job connecting equipment and explaining the function of each of the different electrical of boxes. It was frustrating waiting for FPL to swap out the meter and authorize use of the solar system. However, once again, Jeff kept us informed which helped relieve some of our frustration with FPL. Our system has been operational since late 2021 with only a few hiccups. Those being; two inverters and one Tesla Powerwall going bad at different times. All were replaced under warranty. We used Goldin Solar’s web portal to report those failures. As a disabled veteran with some health and physical limitations, I rely on stable electrical power and was very concerned and anxious not having a fully operational solar system during hurricane season. Michael, there customer point of contact, helped track down warranty replacement parts and scheduled the parts installation as soon as possible. Though it was disappointing to have those items malfunction and wait for replacement parts, we still feel Goldin Solar did their best given the situation. I’ve spoken with some neighbors, who have systems from other companies and they’ve said their experience is less than positive. Once they’ve signed contracts. It’s hard to get a hold of the solar companies or if they need callbacks, it’s even harder to reach the company. Not the case with Goldin Solar. They do seem to have quite a backlog, but ultimately they follow through with taking care of their customers. I would and have strongly recommend them to anybody considering a solar system installation.

BEWARE - NON-RESPONSIVE

They "seemed" great at first, but ifear they were wolves in sheeps clothing. They were very responsive... at first !! Now we are still getting high electric bills, we're told not all the panels are working. Now they no longer will respond to us, answer or emails, messages or phone calls. Last time I was ablevto speak with someone (quite a shock) we spoke to "Micheal". He said he had to look into things be t PROMISED he would call back no later than the end of next day. I said that would be great. Well that was over a week ago. No word from anyone in any form. Not sure what our next step is but my husband is talking about getting an attorney.

Great company, delivers on promises

I have to say so far this company has more than delivered on their promise to fulfill their obligation as solar providers for me and my house. I'm heading into month 8 and am thrilled with the results thus far. In addition, company owner Daren Goldin and his staff (in particular Kathreen) have been available, receptive and informative all along the way. Goldin for the win!

Home Solar Installation

Goldin did a great job! We decided to take advantage of the additional tax breaks provided when we needed to replace our roof. Our roofing company does not provider solar so we started the hunt to find a company we would be happy working with. We worked with 8 different providers, who all to their credit had a different and well thought out sales pitch. Goldin however was the only one to show up and be honest. Not over promise and not over sell anything. We knew what we wanted as we had done a ton of research so it wasn't a hard sell, we just needed to work with a provider we could by default trust. Their workmanship was unparalleled to some of the contractors we have used in South Florida. They were professional and on time. In spite of some miscommunications around financing, they worked to fix things and get us back on track as quickly as possible. Thanks Goldin!

I highly recommend Goldin Solar

I did a lot of research in preparation to have a solar electric system installed at our home. Our goal was to have cost certainty heading into our retirement years and also emergency backup power for our home. I contacted a number of vendors/contractors to learn what was available to fit our needs. Almost all of the vendors turned out to use high pressure sales schemes and were short on information to help us decide what system would be best for us. Most of them just wanted to load us up with as many panels as would fit on our roof telling us that we would end up selling a lot of power back to our electric utility company. That was not our goal. We wanted adequate power for our needs and backup power for emergency power outages. I did not know it at the time but later learned that the overkill systems these dealers were trying to foist upon us would not have been accepted by our utility and we would not have been able to have the bidirectional connection to the grid. We would have had to become an “off the grid” system and sell excess power to no one. Their greed to sell over powered systems thankfully did not ignite greed in us to fall for their schemes. The lone dealer who did not use this approach was Goldin Solar. We met with a local representative, Charles Stadelman, at our home. Charles listened to us as we explained our needs and goals and then told us what Goldin could do for us, explained the process including the engineering of the system, inspections, installation phases, utility company hookup and a timetable for completion. He again met with us a short time later with pricing for the system. We were very comfortable working with him and the price was acceptable. We ended up with an 8.16 kw system with two Tesla power walls. Based on our previous electrical usage this system would be adequate for our needs and would be acceptable to our electric utility company for bidirectional grid connection. We signed the contract in the second quarter of 2021. 2021 was a very challenging year for businesses dealing with Covid related shortages for materials, labor and even governmental office shortages for permitting and engineering approvals. Again, this was a challenging climate in which to accomplish such a project. Goldin Solar assigns a project manager for each project. The project manager’s function is to coordinate between the homeowner and the company. Unfortunately, our first project manager, unbeknownst to Goldin or ourselves, had accepted a position with another company right after being assigned to our job and was not responsive to our needs or to the project. This was unfortunate but Goldin dealt with it as soon as they became aware and we were assigned another project manager. Between the new project manager and her supervisor our project got on track and we progressed through the phases. Our system went live in early February, 2022. There was good coordination between Goldin, the utility company and us. The system is mindless to use. There is no effort on our part to use this. We have gone through two hurricanes which caused power outages but with the Tesla power walls we were completely unaffected. The only way that we were aware of the outages was because all of our neighbors were in the dark. We have also purchased an electric vehicle. For a year now I have not had to purchase gasoline and all the vehicle charging is accomplished with solar electricity. Cool! Our electric bill consists only of the utility company’s minimum monthly connection charge. I highly recommend Goldin Solar. Our experience showed them to be honest, and reasonable to work with and the quality of the equipment and the quality of the installation was great.

Ongoing Support

I recently reached out to Goldin Solar for information on adding battery backup to the solar system they installed for me approximately 4yrs. ago. Michael Hardison took on the task of researching, matching, and recommending an appropriate solution to fit my system. Michael was knowledgeable with product, pairing it with my system, and minor comparisons to other potential solutions. He provided the kind of customer service one would expect, especially having been a previous customer. It makes one feel they made the right choice initially going with the company. I will definitely be a repeat customer and have no problem recommending the company or the solar system. My system has Hanwha Qcells, not what is listed below. The database seems limited.

Goldin came very short from expectations

I originally ordered panels in mid 2021 with installation expected by end of year 2021. After I signed the agreement communication suffered significantly. I constantly requested updates and information that I was not provided with. They would respond only when they wanted and only provide short responses and little to no information from what was requested. On top of the delays, after I signed and was offered an offset of over 95% with the approved panels, engineering came back to reduce the amount of panels, I still disagree with their assessment, asked to speak to engineering and was denied that opportunity. My installation was then delayed until 2022, and it wasn't until May 2022 when they finally completed pre work and permits. Even after they scheduled installation, only to realize they didn't even have the panels they knew they would need for my project; again delayed. During installation. Techs were friendly. Unfortunately they made unnecessary holes and other damages that they failed to properly repair even after multiple requests. Right now there's a current roof water leak causing interior damages that I've reported and hasn't been addressed at all; panels are still pending. Techs also left very dirty working areas, including trash and cigarette butts all around my property exterior; my wife and I had to pick up multiple times after them. Unfortunate, the entire experience has been very rocky, and although they say to be trying, their actions speak much louder than their short and sporadic words. as of today 6/2/2022 we're still waiting on interior wall damage repairs, interior water leak repairs, rook leak repairs, and even final panel installation. All of these were supposed to continue as of 6/1/2022 and have been no call no show twice now, with no response from anyone on the matter.

I originally ordered panels in mid 2021 with installation expected by end of year 2021. After I signed the agreement communication suffered significantly. I constantly requested updates and information that I was not provided with. They would respond only when they wanted and only provide short responses and little to no information from what was requested. On top of the delays, after I signed and was offered an offset of over 95% with the approved panels, engineering came back to reduce the amount of panels, I still disagree with their assessment, asked to speak to engineering and was denied that opportunity. My installation was then delayed until 2022, and it wasn't until May 2022 when they finally completed pre work and permits. Even after they scheduled installation, only to realize they didn't even have the panels they knew they would need for my project; again delayed. During installation. Techs were friendly. Unfortunately they made unnecessary holes and other damages that they failed to properly repair even after multiple requests. Right now there's a current roof water leak causing interior damages that I've reported and hasn't been addressed at all; panels are still pending. Techs also left very dirty working areas, including trash and cigarette butts all around my property exterior; my wife and I had to pick up multiple times after them. Unfortunate, the entire experience has been very rocky, and although they say to be trying, their actions speak much louder than their short and sporadic words. as of today 6/2/2022 we're still waiting on interior wall damage repairs, interior water leak repairs, rook leak repairs, and even final panel installation. All of these were supposed to continue as of 6/1/2022 and have been no call no show twice now, with no response from anyone on the matter.

After requesting several quotes for our solar project we finally decided to move forward with Goldin Solar. Before we moved forward we spoke directly with the owner Daren Goldin who answered our questions and concerns. We came across some issues with inspections but Melissa Bolton from the company made sure to take care of any concerns we had moving forward. She was available when we needed her and is a true asset to the company. She was truly genuine and empathetic to our situation. Some of the issues addressed during inspection were taken care of by their electricians Salko and Edwin who were very knowledgeable and were very quick to resolve what was needed so we could pass inspections and go solar. If you are thinking of going solar you should definitely give Goldin Solar the opporutiny to win your business.

Goldin Solar was very professional and responsive.

Goldin Solar was very professional and responsive. They came out and surveyed the property and provided a proposal. They did the complete job in just a few days and cleaned up well after themselves. The panels have helped to reduce our electric bill and I would highly recommend them.

This was an excellent experience

Love Goldin Solar!! Love Having my System up and running. We got both solar panels and 2 Tesla Powerwalls. We interviewed about 5 other companies before we went with Goldin Solar. The sales team at Goldin was simply the BEST. All my questions were answered and I learned a lot about solar. We then went on to a Project manager who arranged on site evaluations and all sorts of permitting things. This is currently still a new idea for a lot of people, but going green with Goldin Solar is the best thing that we have done! I will recommend them to everyone!

Solar with Tesla Back up

Nothing but professional and wonderful experience, love these guys.

Exceptional

The entire team are very professional and hard workers. Starting with Yesenia our star Project Manager, who did an amazing job updating us with every detail to the guys that installed the panels, came everyday to work with an excelente positive attitude. I still talked about how they were always on time.

AMAZING!!!!!

After speaking directly with the owner of Goldin Solar it was a no brainer for me to sign up. They were very detailed oriented throughout the whole process. After installation there were a couple of configuration changes that needed to be made and they were out there when they said they would be to correct it. THANK YOU GOLDING SOLAR!!

8 months later, nothing installed

I ordered my panels in march 2021, “just in time for hurricane season” according to the sales guy. We are now in november, 8 months later, and Goldin Solar did not install anything. They keep making mistakes and changes on permits, and no one seems to care about the delays. How long did it take to others to get panels installed?

Poor Customer Service

Installation was ok. After installation, they forget about their customers. I have been asking for a review of my account for months because my bills are not as low as expected. I should have plenty of credits built up to use in the hotter months, but I have none. All I am asking is for someone to review my account. The project coordinator has stopped communicating with me and the main office has not returned my calls or emails either. The installation comes with a warranty to fix problems. I am worried that if I do have a serious problem, they will not be responsive. Let's hope that day never comes. In the meantime, I paid a ton of capital for the installation and not getting the return on investment they suggested I would get. I do not recommend this company, purely for lack of customer support after the installation.

After a year of shopping for solar, I’m glad I chose Goldin

While I was waiting for my roof to be repaired after hurricane damage, I decided to research several solar companies and the friendly customer service, knowledgeable staff and overall value was the reason I chose Goldin Solar. My solar power system was activated on May 11th and this graph from the FPL dashboard shows the panels produced more power than my home consumed. Bye bye electricity bill

Few permit hiccups along the way but great service!

Working with Goldin Solar was incredibly easy. They took care of all the hard work and I hardly had to lift a finger. Prices were a bit steep and I am certain there are better prices out there, but not with same level service. Dalton, my project manager, was very helpful along the way and incredibly responsive in keeping me up to date with the process. We did have some hiccups due to permits and delayed inspections, but that was also resolved without my help which takes a huge stress off your shoulders. Haven't received my first bill yet and we are already beginning summer, but so far my dashboard shows great promise. Glad I was able to get this done with Goldin.

Great Experience, Highly Recommend

Goldin Solar was great to work with and made the process easier than expected. They were very professional and it was obvious that they had a lot of experience. Our project coordinator kept frequent contact with status updates so we always knew where in the process we were. We are very happy with the final result and would highly recommend!

Great Experience!

From Sales Call to Design and Re-Design to Execution - seemless and money well-spent! Excellent turn-around, very responsive and very professional!

Great Experience

Our experience with Goldin Solar was great. They were the most knowledgeable of all the companies we received quotes from. They were always willing to answer any question we had during our selection process. Even after we signed the contract the level of excellent customer service never faltered. We would highly recommend anyone to use Goldin Solar for their solar project.

Added more panels

We originally chose Goldin Solar because of all the great reviews. Their professionalism and transparency toward the whole process was amazing. They've also answered all our questions and concerns.

We completed our solar project with Goldin Solar not too long ago, very pleased with the company’s work quality and service – from design, to installation, to post-installation care. Great company and great group of people to work with!

Very happy with Goldin Solar. They installed a 10kw system on our house and we have 'Gone Green'! Very professional in their approach to this project. There were a few 'speed bumps' that we had to get through, but all in all, very pleased with this company. Thanks Goldin!

What an amazing team!!!!!! It was time to change my roof, and so I decided that was also time to consider to go solar, I contacted 5 different companies to get a quote on the PV system; some don't even bother to answer, or just email me a quote with no follow-up call or anything. Goldin Solar not only provide me with a quote they also send a person to my home to do a site inspection and provide me with all the answers to my questions. Since I live in a Home Owner Association I was concern about the Board not allow me to do the installation, but the show me the regulation where the state of Florida protects home owners, from abusive HOA. As expected my HOA give us trouble to do the installation and Goldin team including the owner work with us to get all the information that the board requires and the lawyer to show them that were doing the right thing. They work ethics are impeccable; because of the HOA we had to stop the installation many times, and they never place a complaint. They were always willing to work with us. They answer every call and even came to a meeting that they were not required to participate to help us with the HOA. They work with the roofer company to get my tiles cut and to coordinate their schedule for permits and inspections. While installing the system they keep the site clean and they will always give me a progress report. Since this is very new to Miami Dade county, some of their inspector don't even understand the technology and the materials available to use. They went to the county office to teach the inspectors about new materials available to use, so they can approve the installation of the system. After the installation was complete, they keep in touch with me to teach how to monitor the system and following up on how things are working. I can only say good things about them. I strongly recommend the company.