Green Convergence

I looked into multiple solar vendors and panels before making a decision. After a lot of careful research, I decided I wanted to go with a SunPower system. I trusted Green Convergences since they exclusivity work with SunPower and have a proven track record of high-quality work as SunPower's first Master Dealer. The sales process was extremely smooth, and their tools for analyzing the best panels and positions were excellent, but when we couldn't initially find an efficient way to meet 100% of our houses need with solar one of their technicians stepped in and found a creative solution that got the job done. I also got the opportunity to chat with their CEO and Co-Founder, Mark Figearo, and he's a stand-up guy and had great insight into the industry. Installation took only three days, and everyone on their team was extremely professional. The system went up very fast, looks great, and functions as advertised. While follow-up support of our 14-month-old system has been minimal, there was one area where waterproofing on the roof was missed during the original installation, and we discovered this during the first rainstorm. Green Convergence came out immediately and resolved the problem with no issues since then and no cost to us. I can't recommend the team at Green Convergence enough. I'm happy with my system, confident it's adding resale value to my home and has dropped my power bill to just the interconnection fee, and I have a credit with LADWP.

We chose this company based on the reviews I read. To say I am disappointed is an incredible understatement. My husband and I spent 31,000.00 because we were promised it would lower our bill to something like $15.00 per month. Our bills are about the same as they were before the solar was installed.<br />This is not a quality company. I contacted them numerous times and they gave me a runaround. Nadia sold us this scam and told us she'd be with us throughout everything and promised that we, in my husband's words, "would not get screwed". She assured us in the most heartfelt way that we'd be well taken care of and get a solar supply that would fit our home's needs and then some. When I contacted Nadia about the problem she pawned us off on a guy named Alex G. who answered my concerns with company marketing materials and when I asked him to call us, ignored us.<br /><br />No one will call us. No one has been sent out to investigate. After $31,000.00 paid in full, it does not work and nobody cares.<br /><br />The owners Mark and Erin Figero seem to be completely hands off.<br /><br />I have a movie to direct and I can't be using my time to be jacked around by these people any longer, so I have to give this to my lawyer to file a lawsuit against them. Dealing with a lawsuit is the last thing I want to be doing in these crazy times, but now I have to.<br />I was so excited about going solar and now I just want our money refunded and the panels off our roof.<br />To anyone thinking of using this company, I would avoid them like the plague. I don't know how they managed to get the reviews they have, but I don't think they are real.<br />Share review<br />Edit review<br />Remove review