Scotty G | Trinidad, Colorado | 01/22/2025
Make that ZERO stars! WORST EXPERIENCE EVER!!!!
A year and a half from contract signing until project completion! I was promised some rebates because of the delays but no one responds now. I've been paying my full electric bill and my solar loan payment now for 4 months. All I can say is RUN if these guys come calling!!!
Brad | Marietta, Pennsylvania | 01/16/2025
Bait and Switch
I am a customer of Green Home Systems. If you are considering this company READ THIS BEFORE YOU SIGN! They installed panels on my home in 2023. My entire experience with them was absolutely garbage. I am posting this to protect the public from making the same mistake in placing trust in this awful company. They have pushy sales representatives that will tell you that the loan they will set you up with is transferrable to new owners if you were to ever sell your house (that is false, they set me up with a lender that did not allow assumptions/transfer). Project managers through the installation are non-existent(I went through 3 of them in 4 months for an install that was supposed to take 3-4 days). The installer pulled off my job due to non payment from previous installations with GHS. They finally returned to finish 2 weeks before being in breach of contract. And finally, when I brought my loan transfer issue to Green Home's attention, their CEO was the only individual that could do anything on my behalf. He did nothing and wouldn't return any of my calls. Noah Rotenberg is as rotten as his last name, and the entire Green Home Systems business model and sales pitch is a bait and switch. Steer clear and do not entertain their lies! If negative stars was an option, that would be my rating.
Disgruntledinfl | Palm Bay, Florida | 09/19/2024
Hasn't paid installer and giving me the run around
First off, I was advised that the total process would take 3 months to get my solar panels installed. It took one year from when I signed the contract for my system to actually be up and running and it took over 6 months to actually get my panels installed. Since then they have not paid the installer and they are now going to place lien on my home even though GHS received their money from me. Poor communication throughout and I went through three different project managers. When I initially signed the contract, I did review this compan y's history and they had a good reading on BBB at that time but since then it has tanked, do not recommend
Justine Curto | Line Lexington, Pennsylvania | 06/03/2024
Worst Experience Ever
RUN AWAY!!! Do not use this company. We selected this company after another solar vendor did not deliver for us. After months of research we landed with them. I'm happy to see that the rating is now an F on this site, unfortunately for us it was still an A at the time of our agreement in Jan 2023. At first all seemed fine, they delivered the panels, had an installer get them on in March 2023. Then everything went wrong, they were not able to obtain the permission to operate (PTO) from our electric company because they have no idea how to pick up the phone. We called multiple times got the run around for months. We were told they would make all payments to our lender until the PTO was completed. We assumed this meant they would actually work on things as they were paying the bill. That was not the case. Finally I found the email of the CEO Barry, he put us in touch with his "top guy" Robbie Herbert. Robbie threatened us on multiple occasions for leaving negative reviews of their company. We obtained our PTO in March 2024 because I took the time to coordinate everything with our power company. This company was trying to claim it would cost an additional $10,000 to get a new line run to our house. The actual cost was $750. They are nothing but scammers. They still owe us $3,387.45 though I don't we will ever see that. As the latest email we received they are having "financial struggles"
A Tale of Two Companies | Weslaco, Texas | 05/14/2024
A Dr. Jekyl & Mr. Hyde company
I had a rooftop solar system put in last summer (2023) by GHS. They were helpful & good to work with. A little slow on the actual installation but that was a subcontractor issue. System got up & running, they got paid in full. But later I had a problem & had some questions. I emailed and called everybody at GHS that I had dealt with, but no reply from anyone. On multiple occasions. Post-installation customer service appears to be non-existent. Also, it took 2 months & the threat of a lien for the subcontractor to get paid by GHS. I do not recommend this company.
J Diener | Philadelphia, Pennsylvania | 05/14/2024
They do not pay their contractors
Since on-boarding with GHS (October 2023), they were fine with their delierables until they weren't. After only two installs, they became late on payments, which eventually led to > 45-days late. With every discussion regarding payment status, they continued with excuse after excuse. Now, they are > 60-days late and have become completely unresponsive. If you are a contractor, I suggest avoiding this company. They jump contractor to contractor - onboarding one, getting work out of them, not paying them, then jumping to a another one. Avoid them if you don't want to lose money and be frauded.
S. Garrett | Rio Rico, Arizona | 04/14/2024
Don’t use this Company!!
I live in Arizona and purchased a solar system for my home from Green Home Systems. It worked ok but didn’t produce like I was promised. It stopped working in September of 2023 and to this date (April 2024) they have NOT fixed it!! They finally sent a tech in December of 2023 who diagnosed the problem to be a bad Solaredge converter. GHS told me “its just a fuse inside the inverter.” What a joke these people are! Nobody has been sent to change this “fuse” and after several phone calls to GHS they said to me, “Do you know anyone who can change the “fuse?” How unprofessional is that!! It is GHS warranty and they told me if I worked on it it would void their warranty! But they do absolutely NOTHING to repair my system! So as of now I am out of pocket paying for a system that doesn’t work AND a monthly electric bill. So warning to all DONT USE GREEN HOME SYSTEMS!!!
Joe Phillips | Orinda, California | 04/10/2024
Can I give zero stars?
We're still not done. After almost 2 years of bungling, GHS has repeatedly dropped the ball. Cue a revolving door of PMs, each starting from scratch on our project to sloppy installation, multiple (fired or otherwise) subcontractors, each doing something different. GHS has zero idea how to navigate PGE and pass regulation or inspection. And the best part, when I reached out to their managing director, he told me I should be "thanking him". I cannot warn any prospective buyer enough. Stay away at all costs.
Shayla and Justin Bos | Spring Creek, Nevada | 04/04/2024
Terrible business ethics!
In a CONTRACT, they have signed and my husband has signed, it states they owe us $868. Part of that amount is a rebate for going solar (in writing in a contract signed by both parties), and the other part of that amount is a payment owed to us for their clerical error in entering our address (payment is also in a signed contract), resulting in excessive power bills from the utilities company due to switching to solar. They have owed us this money for SIX MONTHS going on SEVEN with constant communication in attempts to collect. And constantly being told the check will be mailed the next day checks are sent out or that it was already mailed (has never showed up). Robbie Herbert is an absolute joke, sarcastic, passive aggressive, condescending but worst of all, a LIAR. I sent a demand letter for payment, 7 business days ago demanding payment in 2 weeks. Which has been acknowledged, forwarded to the company lawyer, and then ignored. I have filed a complaint with the BCA, will now be looking at filing a bad business complaint with the Federal Trade Commission, state of California, state of Nevada (state the work was completed in), and any other avenue I can. We are now looking at pursuing this in the court of law in 7 more business days. DO NOT GO THROUGH THIS COMPANY!!! They have terrible business ethics.
Scammy Scammerson | Missoula, Montana | 03/22/2024
THEY ARE A SCAM
GHS is a scam. They do not pay their contractors and they lie to their customers. Once they get paid the loan they are done with everyone and the scam is on. They are impossible to reach, and then give you the runaround if they respond at all. If you're a homeowner your house will have a lien on it and you'll be saddled with a huge loan. If you are a contractor any job you do for them will be a total loss.