Green Home Systems

Verified profile
Updated: 22 January 2025
Installer

Installing solar since 2017

Green Home Systems logo

3.42 from 176 Reviews

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A score we give a solar company out of 100 based on 0 criteria that our SolarReviews industry experts believe are the best criteria to separate good and bad solar companies.

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Green Home Systems reviews


Breakdown of consumer reviews

Sales Process

4.1

Price as quoted

4.3

On schedule

3.9

Installation quality

4.2

After sales support

3.8

Latest good review thumbs up

Ted S | East Peoria, Illinois | 02/17/2024

It Delivers!

We love our Panasonic solar panels. No monthly electric bills and the blend in real well on our roof. Many other solar companies have stopped by to sell us their product and they don’t even notice it! I highly recommend Green Home Systems for your solar needs.

Latest bad review thumbs down

Greg Foreman | Elkville, Illinois | 02/07/2025

Green Home Systems is a complete joke

If you are reading my comments, and the comments of others who have left similar comments, take heed. DO NOT USE THIS COMPANY FOR ANY SOLAR NEEDS! I had my system installed in 2019. Since then I have had 3 occurrences of system failures. It isn't the failures that are the problem. Like anything else, things do break down. The problem stems from the piss poor customer service and timeliness of getting a technician to come and troubleshoot problems. On my 1st system failure, it was my inverter that failed. This was in 2020. I can't recall the actual month of failure. After contacting customer service, I was given the runaround about technician availability because they were at other locations installing new systems. Come to find out at that time, there was only one technician close to me that serviced an extremely large area in Missouri, Illinois and other states. A new inverter was ordered and had been delivered to my address in a timely manner as I recall. But it took the technician over 2 months to come and replace the inverter. On my 2nd system failure, my system broke down in July of 2022 and stopped producing solar power. I won't go into the details of that breakdown, but it to 9 months before my system was back up and running. The problem was so simple that 1 connecter had burned out. My son was the one that actually seen the burned connection in my system. Green Home Systems customer service finally authorized me to get a local electrician to come and look at my system. It took them around 10 minutes to replace that connector and my system was working again. AFTER 9 MONTHS OF WAITING. The company that fixed it however required me to pay for the service call myself because they had been stiffed in past jobs sub-contracting for GHS. I had to request reimbursement under my warranty from GHS. So, I had no solar production for 9 months because of a problem that took 10 minutes to fix. Now, here we are today, and another problem came up where my system seems to be producing less solar energy than it should. I paid the Solar Edge Monitoring Company $99 to conduct a diagnostic check. They found a discrepancy in my system and referred me back to the installer to come look at and fix the discrepancy. I made my 1st contact to customer service on September 5, 2024. Here it is today, February 7, 2025. I have exchanged 31 emails to customer service, furnishing them with the diagnostic check results and recommendations from Solar Edge. Most of my emails to them are ignored. Every now and then I will get an apology response from one of the customer service representatives and that she will forward my email to someone up the chain. I could go on and on about my complaints about the Green Home System's Company. But I am sure as you have read this far that my recommendations would be to find another company to do business with. They do not honor their obligations to their customers who have spent many thousands of dollars for their products to fix/repair. It is such a disappointment to say the least. Again, go somewhere else to buy a solar system.

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Scotty G | Trinidad, Colorado | 01/22/2025

Make that ZERO stars! WORST EXPERIENCE EVER!!!!

A year and a half from contract signing until project completion! I was promised some rebates because of the delays but no one responds now. I've been paying my full electric bill and my solar loan payment now for 4 months. All I can say is RUN if these guys come calling!!!

Brad | Marietta, Pennsylvania | 01/16/2025

Bait and Switch

I am a customer of Green Home Systems. If you are considering this company READ THIS BEFORE YOU SIGN! They installed panels on my home in 2023. My entire experience with them was absolutely garbage. I am posting this to protect the public from making the same mistake in placing trust in this awful company. They have pushy sales representatives that will tell you that the loan they will set you up with is transferrable to new owners if you were to ever sell your house (that is false, they set me up with a lender that did not allow assumptions/transfer). Project managers through the installation are non-existent(I went through 3 of them in 4 months for an install that was supposed to take 3-4 days). The installer pulled off my job due to non payment from previous installations with GHS. They finally returned to finish 2 weeks before being in breach of contract. And finally, when I brought my loan transfer issue to Green Home's attention, their CEO was the only individual that could do anything on my behalf. He did nothing and wouldn't return any of my calls. Noah Rotenberg is as rotten as his last name, and the entire Green Home Systems business model and sales pitch is a bait and switch. Steer clear and do not entertain their lies! If negative stars was an option, that would be my rating.

Disgruntledinfl | Palm Bay, Florida | 09/19/2024

Hasn't paid installer and giving me the run around

First off, I was advised that the total process would take 3 months to get my solar panels installed. It took one year from when I signed the contract for my system to actually be up and running and it took over 6 months to actually get my panels installed. Since then they have not paid the installer and they are now going to place lien on my home even though GHS received their money from me. Poor communication throughout and I went through three different project managers. When I initially signed the contract, I did review this compan y's history and they had a good reading on BBB at that time but since then it has tanked, do not recommend

Justine Curto | Line Lexington, Pennsylvania | 06/03/2024

Worst Experience Ever

RUN AWAY!!! Do not use this company. We selected this company after another solar vendor did not deliver for us. After months of research we landed with them. I'm happy to see that the rating is now an F on this site, unfortunately for us it was still an A at the time of our agreement in Jan 2023. At first all seemed fine, they delivered the panels, had an installer get them on in March 2023. Then everything went wrong, they were not able to obtain the permission to operate (PTO) from our electric company because they have no idea how to pick up the phone. We called multiple times got the run around for months. We were told they would make all payments to our lender until the PTO was completed. We assumed this meant they would actually work on things as they were paying the bill. That was not the case. Finally I found the email of the CEO Barry, he put us in touch with his "top guy" Robbie Herbert. Robbie threatened us on multiple occasions for leaving negative reviews of their company. We obtained our PTO in March 2024 because I took the time to coordinate everything with our power company. This company was trying to claim it would cost an additional $10,000 to get a new line run to our house. The actual cost was $750. They are nothing but scammers. They still owe us $3,387.45 though I don't we will ever see that. As the latest email we received they are having "financial struggles"

A Tale of Two Companies | Weslaco, Texas | 05/14/2024

A Dr. Jekyl & Mr. Hyde company

I had a rooftop solar system put in last summer (2023) by GHS. They were helpful & good to work with. A little slow on the actual installation but that was a subcontractor issue. System got up & running, they got paid in full. But later I had a problem & had some questions. I emailed and called everybody at GHS that I had dealt with, but no reply from anyone. On multiple occasions. Post-installation customer service appears to be non-existent. Also, it took 2 months & the threat of a lien for the subcontractor to get paid by GHS. I do not recommend this company.

J Diener | Philadelphia, Pennsylvania | 05/14/2024

They do not pay their contractors

Since on-boarding with GHS (October 2023), they were fine with their delierables until they weren't. After only two installs, they became late on payments, which eventually led to > 45-days late. With every discussion regarding payment status, they continued with excuse after excuse. Now, they are > 60-days late and have become completely unresponsive. If you are a contractor, I suggest avoiding this company. They jump contractor to contractor - onboarding one, getting work out of them, not paying them, then jumping to a another one. Avoid them if you don't want to lose money and be frauded.

S. Garrett | Rio Rico, Arizona | 04/14/2024

Don’t use this Company!!

I live in Arizona and purchased a solar system for my home from Green Home Systems. It worked ok but didn’t produce like I was promised. It stopped working in September of 2023 and to this date (April 2024) they have NOT fixed it!! They finally sent a tech in December of 2023 who diagnosed the problem to be a bad Solaredge converter. GHS told me “its just a fuse inside the inverter.” What a joke these people are! Nobody has been sent to change this “fuse” and after several phone calls to GHS they said to me, “Do you know anyone who can change the “fuse?” How unprofessional is that!! It is GHS warranty and they told me if I worked on it it would void their warranty! But they do absolutely NOTHING to repair my system! So as of now I am out of pocket paying for a system that doesn’t work AND a monthly electric bill. So warning to all DONT USE GREEN HOME SYSTEMS!!!

Joe Phillips | Orinda, California | 04/10/2024

Can I give zero stars?

We're still not done. After almost 2 years of bungling, GHS has repeatedly dropped the ball. Cue a revolving door of PMs, each starting from scratch on our project to sloppy installation, multiple (fired or otherwise) subcontractors, each doing something different. GHS has zero idea how to navigate PGE and pass regulation or inspection. And the best part, when I reached out to their managing director, he told me I should be "thanking him". I cannot warn any prospective buyer enough. Stay away at all costs.

Shayla and Justin Bos | Spring Creek, Nevada | 04/04/2024

Terrible business ethics!

In a CONTRACT, they have signed and my husband has signed, it states they owe us $868. Part of that amount is a rebate for going solar (in writing in a contract signed by both parties), and the other part of that amount is a payment owed to us for their clerical error in entering our address (payment is also in a signed contract), resulting in excessive power bills from the utilities company due to switching to solar. They have owed us this money for SIX MONTHS going on SEVEN with constant communication in attempts to collect. And constantly being told the check will be mailed the next day checks are sent out or that it was already mailed (has never showed up). Robbie Herbert is an absolute joke, sarcastic, passive aggressive, condescending but worst of all, a LIAR. I sent a demand letter for payment, 7 business days ago demanding payment in 2 weeks. Which has been acknowledged, forwarded to the company lawyer, and then ignored. I have filed a complaint with the BCA, will now be looking at filing a bad business complaint with the Federal Trade Commission, state of California, state of Nevada (state the work was completed in), and any other avenue I can. We are now looking at pursuing this in the court of law in 7 more business days. DO NOT GO THROUGH THIS COMPANY!!! They have terrible business ethics.

Scammy Scammerson | Missoula, Montana | 03/22/2024

THEY ARE A SCAM

GHS is a scam. They do not pay their contractors and they lie to their customers. Once they get paid the loan they are done with everyone and the scam is on. They are impossible to reach, and then give you the runaround if they respond at all. If you're a homeowner your house will have a lien on it and you'll be saddled with a huge loan. If you are a contractor any job you do for them will be a total loss.

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About Green Home Systems


GS Homes is a premier solar installer for residential and commercial projects serving all of California. With over 40 years of combined solar experience and national buying power we can bring the best pricing for tier 1 rated equipment. GS Homes is also an expert in home energy efficiency providing cool roofing, HVAC, energy efficient win2017dows, as well as smart home technology.

Office locations


Select state

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California - Northridge

8510 Balboa Blvd. Suite 220, Northridge CA, 91325

California - Los Angeles

8510 Balboa Blvd, Los Angeles CA, 91325

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New Mexico - Santa Fe

1704 Llano St, Santa Fe NM, 87505

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- Sheridan

30 N Gould St, Sheridan Wyoming, 82801

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Mississippi - Jackson

460 Briarwood Dr, Jackson MS, 39206

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North Carolina - Raleigh

3201 Edwards Mill Rd, Raleigh NC, 27612

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Missouri - Jefferson City

Emerald Ln, Jefferson City MO, 65109

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- Lancaster

1653 Lititz Pike, Lancaster Pennsylvania, 17601

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Texas - Austin

1401 Lavaca St, Austin TX, 78702

Texas - Austin

13359 North Highway, Austin TX, 78750

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Louisiana - New Orleans

3157 Gentilly Blvd, New Orleans LA, 70122

Licenses


CSLB # 1054222

Contact Green Home Systems


Location pin
Head Office
8510 Balboa Blvd. Suite 220, Northridge CA, 91325