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Neet/Marsh | Stratford, New York | 10/11/2024
very good all around experience
We were complete novices to specifics about solar and are not technically minded. Out initial contact rep. and project manager kept us on track, informed, and explained nicely. The project ran smoothly enough with no complaints. We are saving huge amounts of money each month, and are thrilled to be producing our own power. Since we have heat pump heating and hot water we are saving the max. It was a great decision.
Marc | Schenectady, New York | 08/08/2024
Perfect is good enough!!
Our Kasselman Solar system has been up & running for 6 years now. During this time it has produced over 51Mwh of clean energy with no issues. Year after year, we produce the same amount electricity that we consume. This not only saves us money - it also makes us feel good about doing our part. I believe the folks at Kasselman Solar are second to none when it comes to the knowledge, quality and workmanship needed to help us all make a difference. Thank you and keep up the good work!
Robert M | Shokan, New York | 07/10/2024
Incompetent Staff and Workmanship
I have been a customer of Kasselman for 4 years. I will start by saying the install was done very clean but that is only due to the fact I am in the industry and was able to watch them work. I have had nothing but issues with the equipment since the install and along with the horrible customer service this company provides. I have spoken with the owner, you would think he would care about his company, but I was sadly mistaken. I would also like to add that this company sent a very unqualified person to open my MSP and check the wiring that they had previously installed. When this so called "electrician" which he was not left my home. I proceeded to check the MSP to see what was completed only to find my generator breaker jammed into the on position. The scary part it was jammed under the safety lock that does not allow both breakers to be on at once. The two breakers I am referring to is your Main and the generator 50-amp breaker. Oh, to make it worse they installed this so that adds to how disturbed I am by the lack of knowledge and also lack of safety on Kasselman's part since he was not a licensed electrician working in a main panel Please realize this business sends unlicensed and unqualified people to work on the electric at your home never considering the safety of their clients and families. This is not something to play with especially when they are performing work that is supposed to be done by someone licensed and are just a step away from burning a home or business down I will be taking my complaint to the state licensing board and push for this company to be evaluated. This is just a recipe for disaster gambling with people lives by not following state electrical guidelines along with NYSERDA's. They claim to be on the up and up, but I have had the privilege of speaking with the techs there and they said they do this all the time and don't care about how the work gets done as long as they get paid! I also still have my original issues with the roof.
Robert and Pamela | Albany, New York | 03/12/2024
Solar panels installation
We installed solar panels on our flat-roofed stucco house. Kasselman Solar did a fine job, from the initial help we got from its salesperson, Mark Bomba, to the final installation itself and the assistance from Matt Christian, our project manager. Everything went very smoothly. The system is up and running well. We haven't had any problems.
Tim Q | Galway, New York | 10/05/2023
Professional, Highly Capable and Thoughtful
The experience was seamless. Many times you go into these large projects not knowing if the partner you select will live up to expectations. From the initial inquiry to the planning all the way through installation, this was a very comfortable experience. At no point in time did we feel they did not have our best interests in mind. Our install was a 72 panel array with trenching and all the things inbetween. They did a tremendous job from our project manager to the guys on the ground. They were thoughtful about our property and made sure they minimzed any impact to the land. From the electricians to the installers to the guys doing the trenching to the PM and the upfront sales folks; they are top quality and you can feel assured they'll do the job right for any sized project.
Downtown Albany residential roof | Albany, New York | 09/29/2023
I'm day 1 after activation of my system and unfortunately a cloudy day so haven't been able see full performance of the array but the interface and monitor system is very slick! The communication of the sales team and crew was very good. They answered all my questions about the process and worked with me in outfitting the best array for my application. 4 stars "on schedule" as we were delayed some in the the outset of the project and getting the project finished. This is partly my fault too though as we had to rectify schedules. Communication good throughout. 4 stars on installation quality because there was some scrap installation materials left on my roof. Not a lot of material but a little messy though not a big deal.
Andrea Chen | Clifton Park, New York | 09/21/2023
PERFECTION
This is the kind of review I love to be able to write! My experience with Kasselman and every employee I had the pleasure of working with was pure professionalism, punctuality and personability. In other words: PERFECTION. I’ve waited to write this until my system was fully up and running so I could give a comprehensive review. It’s working like a charm. From my first phone call with Samantha to set up the meeting with my sales guy, Peter Gonazalez, to the visit from the site technician, Jason, to my project manager, Brandon, to my project foreman, Ray, and their electrician, Alec, and the four installers, Ryan, Laquan, Chris and Rodger, everyone was friendly, knowledgeable, on time, and just amazingly good at what they do. This team literally does EVERYTHING right down to the tiniest details. I researched four companies, met with three and ultimately chose Kasselman for their phenomenal reviews and BBB accredited A+ rating and just how buttoned up their process is. And I couldn’t be happier with my choice. The entire process was painless, seamless and, dare I say it, actually FUN. I don’t particularly relish having contractors in my home but they were so thorough in cleaning up after themselves it was almost as if they’d never been here. And Peter showed up after everything was done to take super cool drone footage of my project. Solar is a big investment and my efforts toward finding the “just right” vendor took some time but, hopefully my review can help lessen that effort for anyone else looking to do solar. Make your life easier and just choose Kasselman—you’ll be happy you did
HLT | Rensselaer, New York | 09/07/2023
Excellent Solar
Kasselman Solar was a great company to work with. Professional at every step, clear and regular communication, and they handled everything. The system works very well and is offsetting most of my energy consumption. After I update my ancient water heater, I will generate more than I use most days. The app which monitors production and usage is helpful, letting me see my system anytime. Highly recommended!
Gadarowski | Cambridge, New York | 04/11/2023
Tech Services
Technical Services were Excellent in talking me through a new router configuration with the Enphase Network
Good Show | Sparkill, New York | 03/26/2023
Excellent Install
Excellent communication, Install did not result in any technical issues or accidental damage. System is working well. Permits obtained as Kasselman had promised Project took some time but certainly understandable there are many moving parts as far as other work that needed to be done related to the project but not done by Kasselman such as trees trenching roof etc. I definitely would recommend this company for your solar install.All aspects are covered and there is excellent communication as previously mentioned
