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MR | Cabo Rojo, Puerto Rico | 09/23/2022
Cabo Rojo , PR
After hurricane Fiona-sept 2022 *No service for dead batteries after one week *Service over Phone - sales department answers and has specific instructions not to transfer calls to service due to high volume *aftermath -paid a lot of money to be prepared for hurricane -they were not prepared to even answer the phone and schedule a day for service
JCShaf | Coarsegold, California | 04/11/2022
It was a pleasant experience. Everything was timely and everyone we dealt with were professional. There were no hidden surprises. When the job was done, there were no messes and everything worked great and still does
Edwin Aviles | Caguas, PR | 10/16/2021
Honest company and great technical support
Recommended 100 %, honest company with great Customer Service support. System installed in less than a week and all my questions answered. Technician explained the installation process and where very attentive to any questions I may had on the installation. System has never failed and I can recommend Planet Solar as the best company for people looking for any solar system installation. I have installed at my home 27 solar panels with 3 Tesla batteries. The best price in the market and can guarantee it. Thank You Planet Solar: http://www.planetsolarpr.net/
Ray | Carolina, Puerto Rico | 09/30/2021
excellent customer service
Professionalism and Expertise 100% The best company.
Robert | Fresno, California | 05/13/2021
Fantastic Experience
We recently put on a new Roof in March 2021. Next step is Solar- after receiving numerous bids we chose Planet Solar. The bid was the best bang for our buck- KW production was a factor with kids home all summer and thinking of the future as well. One key component in choosing them is that I went directly to there office, I met Marilyn and Ben. They answered more of my questions- I mentioned how leary I was of having holes punched into my roof, Ben took the time to show me the material they use to ensure no leaks! The installation crew was incredible, I never know how many steps it took to really get solar installed. The day after Solar I called my roofer- as you know some installers just punch holes in your roof, Planet Solar took care of mine as if it was theres- he could tell they were cautious and they didnt walk with "lead-feet" and ruin the granules on my shingles! So..do your homework, ask your questions, then realize Plant Solar offers the expertise, and the knowledge you really need.
E. Samaniego | Fresno, California | 05/12/2021
Great Overall Experience
After receiving a couple of quotes from other local solar companies I decided to go forward with Planet Solar due to their excellent communication and transparency. Marilyn was extremely easy to deal with and always willing to answer all questions asked. Their competitive pricing made it a no brainer. Thanks Planet Solar for great overall experience
David | Clovis, California | 05/10/2021
Excellent service
The team and planet solar was very knowledgeable, helpful, efficient & professional . A great experience from start to finish. I would highly recommend!
solarhappy | Madera, California | 04/26/2021
A great solar experience.
Planet Solar was one of the best companies I have ever worked with. I looked around and asked around for a good solar company. Planet Solar was recommended to me by a friend and I made the call. Marilyn was my first point of contact and she solidified my decision to use Planet Solar. She was thorough and knowledgeable and very easy to talk with. I had done some initial system size estimates based on everything I knew. Once I spoke to Marilyn, she designed the correct size system and actual told me I didn't need as big of a system as I had estimated. Once we agreed on the details, a contract was drawn up and work began very quickly. They pulled all the necessary permits, ordered all of the supplies and kept me in the loop the entire time. Installation was quick and professionally done. They were able to go through the attic which minimizes the conduits on the outside of the house. The workers were all professional, polite and always cleaned up their mess. A few short weeks later, I was producing electricity. The only low I have about going solar, I wish I would have done it sooner.
Colby C. | Clovis, California | 03/08/2021
Exceeded our Expectations
Let me start by saying I have no connection or allegiance to Planet Solar. (other than being a happy customer) They were the fourth of four proposals that we got and they were the cheapest of the four, even though they proposed an almost identical system and components as one of the other companies. Cost was the biggest factor in going with Planet Solar and we are extremely glad we did. From our first meeting with Marilyn we just felt like we were in excellent hands, and dealing with someone we could trust, not your typical sales person just trying to close a deal, and it didn't end there. Everyone we dealt with from Jason who came out to do the pre installation inspection and the foreman Juan who was there on the day of the installation were very professional and courteous, exactly the kind of people you want working on your home! I highly recommend getting a quote from Planet Solar if you are serious about getting solar! We are Happy we did!!!
Solar in Redlands | Redlands, California | 03/02/2021
Install and Hardware is Good, insufficient power
Purchased a Planer Solar System last year. Install and roof prep was fine. Now, a year later we are still getting fairly good sized SCE bills. Asked for a solar audit, they reviewed the bills and they tersely concluded it was a tree (not sure what tree) impacting system output. If it was a tree should not have panel placement have taken that into account? Have contacted the rep to ask if panels can be relocated or augmented and he is unresponsive. After spending almost 30k for the system I’m disappointed.
