Renu Energy Solutions

Verified profile
Updated: 21 December 2024
Installer

Installing solar since 2010

Renu Energy Solutions logo

4.66 from 230 Reviews

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A score we give a solar company out of 100 based on 13 criteria that our SolarReviews industry experts believe are the best criteria to separate good and bad solar companies.

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Rating breakdown

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Renu Energy Solutions reviews


Breakdown of consumer reviews

Sales Process

4.9

Price as quoted

4.9

On schedule

4.8

Installation quality

4.8

After sales support

4.6

Latest good review thumbs up

J Huo | Charlotte, North Carolina | 12/24/2024

Easy, seamless, and worked better than guaranteed!

An excellent, beginning to end experience with Renu Energy helping us consider, design, install, and trouble-shoot our home solar and battery solution. Every part of the entire process was extremely smooth, professional, and easy, including their bending over backwards to troubleshoot why one particular part of the installed system (one of the two batteries) didn't initially work. The designer patiently walked us through multiple sets of estimates and design proposals for all kinds of tradeoffs in terms of system size vs cost. They never pressured us to buy anything extra, but instead let us understand what every choice we could get added (and cost). The initial site inspection was simple and easy. They took care of the permitting, utility connection, and city inspection process seamlessly - all we had to do was sign stuff and let people in the house. The installation team was fast, polite, on time, cleaned up after themselves, and were careful with our home. When one of the two batteries didn't initially talk with the system, Renu coordinated successive series of Renu (and manufacturer) technical teams to come by and debug the system, ultimately coordinating a complete warranty replacement of the battery stacks. The system has worked flawlessly (including in blackouts) ever since, exactly as advertised. And after a full year, the system has produced nearly 30% more power than their guaranteed estimate and operated seamlessly through the Hurricane Helene blackout, allowing us to keep not just our house freezers and refrigerators going, but our neighbors', too. Overall, it was as easy and simple a process for a massive technical home improvement process as you can possibly imagine. I would absolutely recommend Renu to anyone who wants to install home solar. We picked them because we figured if they were good enough for Charlotte Motor Speedway and New Belgium Brewing, they'd do well for us and they did. Thanks, Renu!

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Latest bad review thumbs down

BrandonK | Charlotte, North Carolina | 09/25/2024

I had my system installed in 2018 by Renu. The installation process went smoothly, though I missed out on some of the expected rebate from Duke Energy due to the specific equipment that was selected. My experience of customer service after installation has been extremely poor. I have encountered bounced emails, unreturned voicemails, and a lack of follow-ups. I had an inverter failure under warranty and had to handle the warranty claim myself because I could not get a response from Renu. I have not had system monitoring now for several years because Renu has not updated the monitoring information and I can not restore monitoring myself since Renu is the administrator of my system.

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1 comment >
Reply from Renu Energy Solutions: Hi Brandon. We are sorry to hear that you experienced issues in getting ahold of our team to address issues with your system. I see that in your review you mentioned encountering bounced emails. We are not sure what contact information you used when attempting to reach out to us, but you can always reach a member of our team by emailing service@renuenergysolutions.com. I also see that our service team was able to get ahold of you and update your inverter information so that your system is correctly reporting its production, and your system appears to be performing well. Please do not hesitate to let us know if you experience issues in the future, as we are always here to help.

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Steve Winslow | Greenville, South Carolina | 12/21/2024

Great job start to finish

They did a great job start to finish. Their bid was the most comprehensive and the lowest price. They took care of all the permits and started the install on schedule as promised. The installation was quick and they answered all my questions

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Mimi B | Arden, North Carolina | 12/21/2024

Renu Energy solar with battery backup

Renu made the process of getting solar with battery backup so quick and easy. And with the rebate I got from Duke Energy ($9000), plus the refund I'll get on my taxes (probably close to another $9000), and the $53 credit on my bill every month from Duke for the PowerPair program, going solar was a no-brainer. The people at Renu were so friendly and easy to work with. I highly recommend.

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Howeard Tyas | Charlotte, North Carolina | 03/11/2024

Great battery installation

Great experience installing Enphase 5P solar batteries to my existing system. Excellent information, thorough permitting process, quick installation and communication. Went over and above keeping me in the loop throughout the entire process. Very professional.

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Wayne | Taylors, South Carolina | 02/22/2024

Great Experience

The experience with Renu Energy Solutions was great from the sales presentation to the installation. They were great to work with and the project manager kept me informed and the install team did a great job.

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Aziz Razikov | Charlotte, North Carolina | 02/21/2024

Charlotte's Premier Solar Company!

Renu Energy did an amazing job installing solar panels, quick and quality work. Price is the best in space, and I did my research and out of all the quotes, like 10+. they beat everyone out. Moved quickly and went through all the processes and approvals fast, taking less than 4-weeks for the whole thing to be wrapped up and done! Highly recommend if you want a solid company with the best team to do your solar panel project.

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Amelia | Charleston, South Carolina | 11/05/2023

Excellent from start to finish

Renu made the process of switching to solar so very easy. They were professional, knowledgeable, and helpful throughout the entire process. Installation was efficient and well constructed. Highly recommend.

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Seth H | Salisbury, North Carolina | 11/04/2023

Excellent company to work with

In 2017 I was exploring the possibility of adding solar panels to our house. I contacted Renu Energy Solutions because of their reputation. They were responsive, quick, friendly, and analytic in their approach. I needed some trees near the house taken down anyway, and they needed to come down if solar panels went up. I also needed a new roof. Renu bundled all three projects together to save me time, coordination, and money. Everything was handled professionally. The panels have not needed any work since. I enjoy the savings on my electric bill that the two sets of panels provide.

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Kevin Brooks | Clayton, North Carolina | 10/31/2023

Highly Recommend!

Used RENU for my full solar system install and couldn’t be more satisfied with every person who helped through every single step of the process! Would highly recommend RENU Energy Solutions to anyone looking to go solar!

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Karen D | Mauldin, South Carolina | 10/31/2023

True professionals from start to finish

I was completely satisfied with Renu Energy Solutions. From the salesperson, the entire operations team and the crews who did the electrical and panel install, they were all professional, knowledgeable and extremely helpful every step of the way. I especially like the fact that they are all company employees, no outside contractors. Quality work, through and through. I highly recommend this company.

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John | Waxhaw, North Carolina | 10/20/2023

I hoped for more…

They were incredibly responsive when it came to making the big money on the install. It’s very lackluster after that. They damaged my home during the install. I fixed the water leak and the cracked cap shingles on the roof. I emailed them explaining what happened. I called it a teachable moment and asked them to talk to the install crew about how this could have been prevented. I never go a reply. I called and spoke to someone about my email and they promised to pass along my message. Never heard a word. Two times my system has failed and needed repair. Each time the repair process took over 30 days. Never because of parts, they just always seem overwhelmed in the service department. To be fair, the repair prices were very reasonable.

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1 comment >
Reply from Renu Energy Solutions: Hello Valued Renu Family member, I apologize for the issues you faced with our service. The damage during installation and our delayed response are not representative of our standards. We're grateful for your feedback as it helps us improve. We would like to personally address and rectify your concerns. A representative from our customer success team will be reaching out soon.

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Service types


Residential solar - Grid tied

Commercial solar - Grid tied

Residential solar - Hybrid solar systems

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LG Chem solar batteries

SolarEdge - StorEdge

Enphase Storage

About Renu Energy Solutions


Renu Energy Solutions provides high-quality solar energy installations, as well as proven energy-saving products and services like energy storage and system monitoring. Since 2010, we have installed and serviced over 5000 homes and businesses in North and South Carolina. Our high-quality solar energy systems empower the Carolinas to take charge of your energy future and build a more sustainable community one home, one business, one neighborhood at a time. As a full-service solar installer, we provide end-to-end service from the original solar consultation to installation day with ongoing support and unquestioned customer service. Smart. Reliable. Solar. That’s what we focus on – and it’s our recipe for a proven, powerful renewable energy source that enriches the Carolinas and strengthens the utility grid while reducing environmental impact. SMART. RELIABLE. SOLAR. Choose Renu Energy Solutions.

Office locations


Select state

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North Carolina - Charlotte

801 Pressley Road Suite 100, Charlotte NC, 28217

North Carolina - Arden

139 Glenn Bridge Rd, Arden NC, 28704

North Carolina - Arden

139 Glenn Bridge Rd, Arden NC, 28704

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South Carolina - Columbia

2711 Alpine Road Suite #260, Columbia SC, 29223

Certifications


Better Business Bureau American Solar Energy Society Solar Power World

NABCEP certifications


NABCEP Certified Solar PV Installer
Brandon Herman
PV-090919-017323
NABCEP Certified Solar PV Installer
Elijah Ratliff
PV-041123-013852

Licenses


NC General Contractor #76615. SC General Contractor #119903. NC Electrical License #20334U. SC Electrical License #1133782. NABCEP #041214-004426

Contact Renu Energy Solutions


Location pin
Head Office
801 Pressley Road Suite 100, Charlotte NC, 28217