Mike n pat ramsey | Kingman, Arizona | 03/13/2025
Worst
Will not install enough solor panels and lie to you saying it is enough so you pay for solar that only gives you a credit of $25.00 to pay on your electric bill. That way it is like paying for 2 electric bills every month for the next 15 years. They cheat you out of your money and tell you that is the way it is.
Robert Thimgan | Phelan, California | 03/12/2025
Lies and deception
I purchased a very large amount of solar from them just over 2 years ago, and it was the worst decision I’ve ever made. Within 5 minutes of meeting Corey Klein, the sales representative that visited my home and gave me the original estimate, I was asking what would happen if I was to sell my home, as this was a major concern to me. He told my wife and I that the loan would be transferable to the buyer, and assured us that it was basically common knowledge that all solar loans are transferable. This was a lie to make a sale. I’m not sure if he was trying to lie to me or if he was just mistaken and unknowingly giving false information, but nevertheless, it was incorrect. When signing the contract with the lender, there was no mention at all about whether the loan would or would not be transferable, so I took it as “common sense” again that all solar loans were transferable. Luckily, I have it both in writing and recorded via my security cameras, but you may not be so lucky. I will still have the headache of a lawsuit, but in the end I will be fine while I’m sure many others out there are going to lose tens of thousands of dollars due to these shady sales tactics. I’ve since spoken to the entire hierarchy of Semper Solaris trying to get them to take responsibility and make this right, but they just keep saying “we understand your frustration and apologize for any misunderstanding, but unfortunately, there’s nothing we can do to help”. Obviously that’s just lip service, but I just want to warn others who are actually doing their due diligence to properly research their investment to know that this is not a trustworthy company. They are using the “veteran owned” gimmick to lure people in, claiming to bring “honesty, integrity and hard work to the solar industry”, but when given the opportunity to prove it, they just lie and pass responsibility onto everyone else. Please do your research, get everything in writing, and think very long and hard about this investment so you don’t end up paying tens of thousands of dollars for somebody else’s solar.
Mohammad Malik | Plainfield, Illinois | 02/21/2025
Worst after solar service
In the name of Military they robbing people. Worst after the installation service. Clueless on incentives act like I have to do everything. Illinois shines is there responsibility and they telling me they did everything it’s a 2 step process but they acted like it’s a 1step process. They promise me 18 month interest free but back stab me with 15 month interest free and didn’t even notified me. Like I say they need to stop using it’s a Military company but it’s not.
Luigi | Covina, California | 02/19/2025
Aftermath Nightmare
They promise you the stars and the moon but as soon as you sign the paperwork they don't care. You have a problem with your system, they don't answer, give you the run around then schedule you weeks away. All the while your solar system is down. They tell you the system is under warranty but as soon as you need a part replaced you have to pay outrageous labor.
Lee | San Diego, California | 02/12/2025
VERY BAD CUSTOMER SERVICE
Buyer beware - this company does not offer follow up service - if you are having a problem with the panels later on there is ZERO customer service - stay far away from this company. The sales team will be great as they want your business -after they have your business that is the problem, look for a company that offers customer service after installation. I have had my solar for 9 years and have a broken panel that is under warranty but I have been waiting for 3 months and have not heard from them, I was going to add additional panels but will not give the business to Semper Solaris
PP | Poway, California | 02/10/2025
Horrible communication and servicer
Our Tesla Battery was not hooked up properly to the house for use in blackout situations. We have lost power twice this winter with no backup to the house. We have called several, several times and given them pictures and circuit details and have still not seen anyone out here to fix this. When we call we get a phone operator that knows nothing. Fabian Lopez is the name of the person that recently ignored this!!!!!!!!!
fred | Huntington Beach, California | 01/28/2025
Expensive, over sold under delivered
Made down payment 60 days plus for design review My local on line city app is 5 day guaranteed turn around Took Sempera 30 days Then on my call to cancel order I get it installed the next day Now waiting two weeks since install and Sempera still hasnt asked the city to inspect Customer service is a joke. Its an answering service and message taker I wish I had read the reviews before dropping 35k on this poorly run company Buyer be ware over hyped under deliver company Zero accountability I ve asked for a call from a supervisor or anyone other than the sales guy or the answering service. 4 weeks now still waiting
Bonnie Michalek | Morgan Hill, California | 12/30/2024
STAY AWAY FROM THIS COMPANY!
They were absolutely incredible during the sales portion of the process, and it has been a nightmare since. We got our solar panels and power walls installed and the installers would have just walked away from the project without giving me any idea of what to expect unless I would have asked as they were walking out. I was then told it would take approximately 2-6 weeks from install to have everything fully functional. I am moving onto TEN MONTHS since installation without a fully functioning system. I initially thought it was PG&E causing the delay, but one person who I worked with at PG&E told me that there would be 2-4 weeks before Semper Solaris would answer PG&E asking for some more information. Additionally, PG&E told me they would ask multiple times for certain information (literally they needed a yes or no answer), and they never received the answer. I am paying for my solar and solar panels without them being fully functional. STAY AWAY from this company
R | Strathmore, California | 12/05/2024
Consumer BEWARE of this company
Nothing but lies from this company, it took 2 years of lies and excuses to actually get solar panels on our property. they lied on the state permit. they steered us to a finance company which hid a $10,000. "admin fee" which I eventually was a kickback to the solar company. and during this 2 year struggle our true up bills ended up to be $15,000. which of course the solar company refuses to help with despite the fact that their 2 years of delay cause these huge bills. this company got paid in full from the finance company as soon as the panels were delivered to the property despite the fact that the panels were not installed, functional, inspected or approved for 6 more months, which of course then the finance company wanted our pmts to start despite the fact that the panels were not functional....finally after hours of messages and conversations with person in corporate office...they did reimburse us for the monthly pmts(7) until panels were functional and approved. customer service dose not exist, they pass you around from person to person, nothing but lies and excuses.....save yourself from a nightmare...do not do business with this company
C fen | Lakeside, California | 10/24/2024
Held hostage
Semper Solaris put in Tesla batteries for me several years ago and put in a device that communicated with the batteries. That device has failed. I have had them out a couple of times trying to fix it. If it doesnt work, the batteries dont work. But now they are saying it is not part of the warranty and want 500 dollars to try and get this device functioning so the batteries can work properly. And that fee doesnt cover any additional work other than getting the nerio device to connect which technicians were already unable to do. It started having a problem when a new router was put in - people have to replace routers and internet service all the time. I am a very unhappy customer ‘
