TODD | Sacramento, California | 02/14/2023
POOL SERVICE-SOLAR
I PAY $19.95 PER MONTH- YEAR ROUND- I HAD TO PAY ANOTHER $19.95 FOR THE SERVICE FEE THEN WHEN HE CAME OUT, HE NEVER TOLD ME THAT THE PART FEE WAS GOING TO BE A MINIMUM OF $114. THE TOTAL WAS $133.95 WHEN HE FINISHED IN ABOUT 20 MINUTES, HE SHOWED ME A 1/4 INCHTUBE THAT WAS ABOUT 12 FEET LONG, HE REPLACED (ABOUT $5 TO $8 WORTH). THEN HE SHOWED ME THE BILL - LIKE WHAT??? THIS COMPANY SHOULD BE CALLED GUYS IN THE BIG RED TRUCKS THAT RIP YOU OFF" BESIDES HE WAS LATE BY 2 HOURS. WITH NO PHONE CALL AS I HAD TO CALL THEM TO ASK WHERE HE WAS!!!
Maryann Farmar | Newcastle, California | 07/22/2020
A crew of gentlemen
Erik was the lead with six other hard working young men. They were extremely polite and professional. The three day job was finished in two days as they all worked together seamlessly. The finished product is beautiful. Now I hope my pool gets warmer! They just left a couple of hours ago. Thanks guys!!
Rich | Acampo, California | 07/08/2020
Outstanding service by Lorenzo
I had a scheduled call today to replace 3 filters and the technician (LORENZO) who arrived at my home was just TERRIFIC! Very knowledgeable, polite and professional.....
TomJones | Sacramento, California | 06/24/2020
An Exceptional Company
Last year, Sierra Pacific installed solar panels on our garage to help raise the temperature in our swimming pool. After 18 years without solar, we are enjoying the pool now more than ever. Without question, Sierra Pacific is a terrific company. There's a lot of competition in the home improvement industry and sometimes it is real difficult to find an exceptional company that is honest, stands behind their product, offers a fair price, and maintains a highly trained, competent, and professional work crew. Sierra Pacific, in my experience, ranks at the top in it's field. From the telephone receptionists to the equipment installers, and from the service technicians to management, we have been treated fairly and courteously. Over the last year, we needed some adjustments in our solar panel operation. Sierra Pacific responded quickly and solved the problems. Sierra Pacific knows their business well and repeatedly comes through. One additional note: Jeff Buckley, a design technician, came out to the house earlier this week to address a minor problem with our solar system. He quickly diagnosed the issue, fixed it, and then went beyond what I expected by closely examining the entire system. He was thorough, professional, and very capable. Sierra Pacific is lucky to have him on board. I highly recommend this outstanding company.
Not happy | Shingle Springs, California | 04/29/2019
Not good
Not happy with this company at all. New solar panels leaked every year as soon as we had them installed. Company charges you for service call without notifying you in advance even when its covered on warranty. Never charged for the last 24 years. Always finding reasons why panels leak and trying not to cover on warranty. Be wary!
Danny Thomas | Sacramento, California | 01/11/2019
Solar installer
Excellent work. TJ did an outstanding job.
Linda R. | Granite Bay, California | 01/11/2019
Great Experience from Consultation to Installation
Everything was clearly explained to me by Tom and I was excited to schedule the installation. All of the necessary measurements and paperwork were quickly completed and the crew installed the solar energy system in less than a day. It was almost immediately up and running. I just received my PG&E bill and my cost for electric was...zero!
tawmays | Fair Oaks, California | 10/18/2018
Easy and efficient process
From the initial visit to energizing the system, the process was easy and efficient. Solar Pacific did an awesome job!
paul do mar | Elk Grove, California | 07/03/2018
Solar Pool Heating
From the selection and estimation process then to the installation, all went as scheduled.<br />The service staff and techs that come out as scheduled are great and provide a lot advice on how to maintain and keep the system running smoothly.
Nathan H | Rancho Cordova, California | 06/15/2018
review for Sierra Pacific
Had a slight "misunderstanding" with the salesperson, but this was<br />quickly remedied by owner of Sierra Pacific. I'm very impressed with<br />the system they installed and the temperature of my pool is already<br />climbing. Jason, the owner, will take care of any issues if you<br />happen to encounter any. I can recommend this company without<br />reservation! I want to add that I had a leak that was exacerbated by<br />the install, but probably not really related to the install at all.<br />It was leaking near their system, on one of my pool pipes. Although<br />it turned out likely not to be their fault, and although I said I<br />would take care of it myself, they sent out guys right away who fixed<br />this for me at no cost! These guys are obviously serious about<br />getting customers for life and doing an honest business. I am truly<br />impressed! If I go with solar for my home, these guys will be the<br />first ones I call. I will also recommend them to my neighbors and<br />others.
