Mike Pankrast | Portland, Oregon | 12/02/2024
I was impressed with Smart Solar from start to finish. I always felt like I understood the process and the timing and cost of the project. Everyone I worked with was very professional and competent. The schedule expectations I had were met, which was not the case for friends in Portland who got solar panels with a different company. I always felt like my time was respected. The panels are now on the roof and generated power, and it's really exciting! A bonus - we have a tile roof and they (1) were willing to work with us and (2) did the work without leaving any broken tiles (one was cracked during the process but the worker on site was a former roofer and repaired it).
fickes1080 | Medford, Oregon | 11/25/2024
Great Experience
Smart Solar was easy to work with and had a reasonable price. They took the time to discuss my many questions. I would work with them again.
Steven Woolpert | White Salmon, Washington | 09/29/2024
Solar Energy Done Right
I found Smart Solar Energy through my search in Energy Sage for solar installers in my area (Columbia River Gorge) after doing considerable research about solar. There is a lot of information which can be confusing , but I wanted to make informed decisions about size, materials, efficiency, financial incentives, etc for our home installation. I contacted Smart Solar and got a response within a day to set up an online visit time and what documents were needed to assess and design a system, like current electrical usage from the PUD. The online interview with Jordan Showers was very helpful and informative. I got clear, respectful answers to my questions and he spelled out the phases of the solar installation process, product & service warranty, cost & incentives available. It was my decision to proceed--no pressure from Jordan. Smart Solar took responsibility for the permitting processes and WA sales tax credit, set up the installation schedule and solar production & monitoring app, and kept me advised of the steps as installation progressed. This effective communication and keeping to the planned process and cost instilled a confidence in their work & services, which I greatly appreciate. All together, my Smart Solar experience went very smoothly--a testament to their professionalism, belief in the value of solar, and caring for customers in both Oregon & Washington.
Mat E | Portland, Oregon | 09/26/2024
Highly recommend
Highly recommend. Great company. They were super helpful throughout the process. Clear instructions and good visibility of all the steps in advance. Everything is taken care off, even the Oregon incentives. Also super quick timeline.
David Berkey | Joseph, Oregon | 09/24/2024
Smart Solar Energy
Accessibility. Communication. Connectivity. Responsiveness. Transparency. Timeliness. Useful Information. Excellent Installation. Assistance. Follow Up. Continued Monitoring. These are the words and terms I use to describe my experience with Smart Solar Energy. My comfort level was very high throughout our solar panel installation and continues during the operational phase. I absolutely recommend Smart Solar Energy for residental solar panel installations.
Deb A | Portland, Oregon | 09/01/2024
The best!!
We used Smart Solar Energy to install a solar panel system on our roof. From our first contact with them through the final setup and activation of the system - and ongoing - they have been incredible partners in this project. Their professionalism (knowledge, honesty, transparency, responsiveness to questions about any detail, and so on) has been absolutely top notch. We've lived in our house for 16 years and have experience with many contractors and service providers. It's rare these days to find a company like this. Your passion for your work shows, guys! Would highly recommend them to anyone interested in solar.
M sabin | Neotsu, Oregon | 08/23/2024
Excellent work
The Oregon Coast is fillies with companies that pay little or no attention to good service. This wasn’t the case with Smart Solar Energy. My concerns were listened to and promptly addressed. They also left the area they worked in cleaner than they found it.
John H | Salem, Oregon | 08/21/2024
Excellent Solar Company with some Pros/Cons
Had my solar panels installed on my roof. Smart Solar did a great job throughout the process in communication. I was able to really customize the equipment and that was very nice. Pros: Best Warranty and Price Combo (And I compared to 7 different companies) Excellent Communication (Truly the best) Good expectations.... they didn't make a promise they didn't deliver Cons: There was a big gap of time (several weeks) between City approval and the installation. I don't believe this was absolutely necessary. They did bring everything online on time. A different company installs Unity Solar which isn't what I was told but I believe this is standard practice in the industry Installers didn't test the system before finishing and we had some components not working post installation. Super annoying that they had to fix them later. Overall: I'm happy with my decision. I would recommend to anyone using smart solar that if you want it done as fast as possible that you stay on top of each stage every week. Otherwise if time isn't a factor, they will take care of you with almost zero input from you. Also to check the final engineering plans for the exact panel placement, mine was just a little bit different from the early sketches.
Reveritt | Eugene, Oregon | 08/09/2024
Great experience
Great experience with Smart Solar. I knew I wanted solar on my house but didn’t know much else. Jordan did a fantastic job educating me on how to shop for solar and make choices. We iterated on the design of my 9kw system (22 panels), to find the right balance of good sun exposure and nice aesthetics. Execution was smooth - Jenn did very well coordinating the subs, eweb, and city of eugene permitting department. Definitely a 5 star experience.
T.Grim | Salem, Oregon | 07/31/2024
Smart Solar, positive experience
Smart Solar did a great job of meeting our needs! We’ve had multiple companies approach us to provide bids over the years, each one providing varying information on what would work for our home. Because of the confusing and often conflicting information, we had come to the conclusion that solar wouldn’t work efficiently enough on our home. Smart Solar was different. Jordan gave us solid information and answered all of our questions from bid, to installation, to end use. He did a nice job of explaining what savings we could expect and didn’t try to sell more than would benefit our household. Jenn was our project manager. She gave us consistent, timely (even when she had to reach out several times due to missed calls on our end)), and clear communication. The installation went quickly and without hiccups. It was/has been a very good experience with Smart Solar and we highly recommend their services.
